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13526 W Interstate 10 Frontage Rd, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The sales people are great, I recommend Sofia Pitts! After buying my brand new car I had to visit the service department several times just to get a simple issue looked at! After being called that my car is ready to be picked up (an hour after when they said it would be done) I was told that I car was ready to be picked up. Upon arrival (after hours) I came to pick up the car and when I arrived the lights were left on. The sales part of Hendrick Toyota of Apex is excellent and very helpful, meanwhile the service side was dis... read more
Business response:
Hello Logan Hurd, thank you; we appreciate your feedback!
I have a 2017 RAV4. I used to go to my local dealership where I bought my car to get it serviced. I have the 8 year service package. The other dealership was terrible to me. I dreaded going there. They were rude, made me feel like an idiot for not buying the extra services they stayed my car needed. My dad told me he always goes to Wilsonville Toyota for service. So I decided to give it a try. Made my appt online and even tried talking my husband into staying home from work to go with me because I hate getting it serviced so... read more
Business response:
Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that the team was able to be so much help to you!
The sales, financing and service people are great. Go Sherry! Andre has a great a great future. He is personable ,knowledgeable and he's just great. Alex of course is the best and a big thank you to Jeff in financing. We drive over an hour to get to this dealership. This was our FIFTH purchase from Keith Pierson. Would not go anywhere else!
Business response:
Thank you so much for the feedback, Debbie! Also, thank you for your loyalty. We truly appreciate your business and your recommendation to others.
Jay and Patrick were wonderful and very helpful! They helped me get the car I wanted with the features I wanted and kept it under my budget!
Business response:
Megan, thank you for your amazing review!
Great service team and easy transaction. Jorge was great to with, I gave him my budget and he did his absolute best to accommodate. They give you the price and honor their word when it's time to sign with no fine print or add ons. Highly recommend.
Business response:
Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM
Went got my very 1st 5,000 mile oil change today exactly excellent customer service and clay Carey is a wonderful young man explained everything to me very well .
Business response:
We really appreciate you taking the time to leave Lakeland Toyota this awesome review, thank you!
Had an 8am appointment for an oil change tire rotation & in between they tried to get me to trade in my car for a new one, told them no, then they tried to sell me a brake job, told them no, then they tried to sell me tires, told them no, then they told me the battery was saying it needed recharged, finally after 2 and 1/2 hours I was done!!!! Why does it take that long to change your oil???? Just quit trying to sell me stuff, I come in for an oil change THAT Is all I want!!!
Business response:
Cindy, thank you for sharing this experience. We apologize for your frustrations and lengthy wait. We will be sharing your comments with our team and hope you will give us another chance in the future. Please let me know if there is anything I can do to help, Joanne Showalter - Internet Director - 863-688-5451
I have always had a great experience with them
Business response:
We're happy to hear this, Cindy! See you next time here at Lakeland Toyota!
Service department is on top of things. Very polite and professional.
Red McCombs Toyota has a 4.5 star rating with 8,408 reviews.
Red McCombs Toyota is closed now. It will open at 8:30 a.m.
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