RealJoy Vacations

Collier P. 

on Birdeye

3 years ago

Real Joy Vacation Rentals were far from delivering a joyful vacation experience for my family and I. In fact, I have never had such an unenjoyable vacation experience in my life. After coming back to our condo at the Nautilis from a day on the beach, we discovered a massive leak that was coming in from the condo above us. Obviously the leak was not to the fault of Real Joy Vacation Rentals, but their response most definitely was. After 3 hours of waiting for someone to inspect our condo to determine that we should not stay t... read more

Rhonda M. 

on Birdeye

3 years ago

If there were negative stars it would be too few to review the experience my family and I have had during our trip to Ft. Walton Beach. DO NOT USE this company or any of their affiliates!!! Buyer beware! We try to return to FT. Walton Beach around my late husband's birthday (he was born in FT. Walton Beach) to have a special time to remember him and enjoy the things he enjoyed. My 2 daughters, my son in law, my Mom, her husband and my 6 month old grandson booked 7 nights at NAUTILUS 1101. It was not as pictured, but we d... read more

Sarah M. 

on Birdeye

3 years ago

Absolutely terrible service. We rented an expensive condo for a week and on our third night there was a massive leak from the ceiling. There was water coming from the light fixtures and electrical wiring and almost ruined our laptops and valuables. They took almost 3 HOURS to get back to us after our initial call and relocated us to a crappy 7th floor condo down the street. We had to load and reload all of our family's baggage twice and spent our entire vacation night waiting on the agency. In the end, they were only willing... read more

School W. 

on Birdeye

3 years ago

1 week away from our much needed vacation and I receive a call from NO JOY Vacations telling me that they are canceling my reservation due to new ownership?!? Now the unit is booked for the rest of the year. They have no remorse, and will gladly cancel your reservation for more money.  

Joe P. 

on Birdeye

3 years ago

RENTER BEWARE: My daughter rented a property in Destin for a week. The management company descriminates by age - They charge an extra 10% fee if you are under 25. They also look for any small reason to keep the security deposit of $1600. They will "review" any of the smallest issues they find and charge 4x the amount of cost, at the same time - keep an eye on your bill as they will not only keep the seciruty deposit, but also charge your Credit Card on top of this. We will be suing them to get our money returned.  

Brooke G. 

on Birdeye

3 years ago

BEWARE! DO NOT RENT FROM REAL JOY VACATIONS! They do not allow reviews to be left on their website or their Facebook page. Please read reviews on Google and BBB. We rented a condo at Edgewater Resort in February 2021. Upon arrival the unit was obviously not cleaned. Unmade beds, no towels, dried blood on a blanket, water damage in kitchen cabinets with what appeared to be black mold, etc. There was also construction debris left on the dining table. After numerous calls, text messages and emails, they finally agree that it wa... read more

jenn e. 

on Birdeye

3 years ago

This has been a nightmare 3 days dealing with Realjoy and especially Johnathon apparently the only manager?? This house is NOT as marketed - it is the slum of all the properties that surround it. NO dishwasher. Rusted washing machine. swamp surrounding the property. Not pristine and not upscale as marketed!!! DO better customer service REALJOY. You will see my name and this review everyday for the next month. And unfortunately for the owner his house will be named as well. Do better for your owners as well. Tree top... read more

A C. 

on Birdeye

4 years ago

Please do yourself a favor and go with another rental agency. RealJoy Vacations is beyond unprofessional and rude. They cancelled my vacation and will not refund my money. They did not even contact me to tell me that my reservation was cancelled. There are many reputable vacation owners to go with, that treated people during the pandemic with dignity. RealJoy is definitely not one of them! Many owners lost months of income during the FL rental shutdown but RealJoy kept making illegal reservations during the ban and col... read more

Emily V. 

on Birdeye

4 years ago

DO NOT GO THROUGH REALJOY vacation rentals!!!! They are absolutely horrible!!!!! I beg you to book with someone else! Every other place we looked to had a flexible cancellation policy! We booked our vacation when there was NO restrictions and things were looking more positive. Of course our governor deemed Florida as a “hotspot” and is mandating a two week quarantine when back of traveling to Florida. Of course we have saved up for this vacation and can’t afford to take a 2 week unpaid quarantine after already being gone fo... read more