This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Real Property Management Colorado
- Property Management
- Colorado Springs, CO
About this business
Real Property Management Colorado provides professional property management services including on-going communication, comprehensive marketing and advertising, full-service leasing, thorough tenant screening and selection, timely rent collection, regular inspections, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting. We help protect your investment, service your tenants, minimize your costs, and maximize your income—without interrupting your daily life. For over 30 ye... read more
Location details
1155 Kelly Johnson Blvd Suite 111, Suite 111, Colorado Springs, CO, 80920, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have given RPM every chance to make things right and address my concerns. Here I am again though re-posting my negative feedback. Once RPM moves tenants into your property expect them to largely ignore your concerns as a property owner. The general lack of communication and indifference to my concerns has me looking into other property management companies. I would absolutely not recommend RPM to any extent. The management fees are high as is then you get nickle and dimed with quarterly site visits, unauthorized contractor... read more
Business response:
We have reviewed this complaint and we are sorry we have not been able to meet this client's expectations. As is always the case, the entire RPM Colorado team strives to provide best-in-class services day in and day out! And we are genuinely sorry when we can't meet a client's expectations of us.
Getting anybody to respond in a timely manner to address any of my concerns is impossible. Apparently they do not keep credit card info on file either? Extremely inconvenient to pay for repairs with a credit card. This lack of timely correspondence , the terrible CC payment options, the automatic / unauthorized deductions from my rent check, the revolving door of employees, and this company’s overall indifference to my concerns are making me wonder why I pay these guys $ every month. This service has truly been awful. No cha... read more
Business response:
Our office spoke with Mr. M********* on July 19th. After speaking with Mr. M********* his concerns were addressed and a solution to move forward was reached.
In a nutshell: run the other way. Terrible from start to finish. I had several problems: 1) they rented my condo WELL under the market value (which several of my neighbors of the same size were getting in rent); 2) took several months to rent in a strong market and would have charged $1000 to get out of the contract; 3) they allowed my renters to get a puppy WITHOUT my approval; 4) they charged me for the damages incurred at the end of the lease. All in all - a terrible experience. Everything they touched was a problem and i... read more
Business response:
We disagree with Ms. *****’s assertion that the property was rented well under market value. The property was rented at $1990. Today Zillow’s estimate for the rent amount is $2000 per a month. It should be noted that the current amount of $2000 is after several months of continued rental rate increases in the Denver market. If after a year of rental rate increases the rent estimate is $2000, it stands to reason that $1990 was a fair market rate a year ago. Ms. ***** brought the property to Real Property Management Colorado o... read more
DO NOT use this company if you own your home!!! STAY FAR AWAY!! They are money hungry! Unfortunately we were with them for far too long. We entered a contract with them when PCSing overseas. From the start it was outrageous prices for any repair! In 2017 my husband was deployed and the maintenance couldn't get a hold of him on a repair that needed to be done. Eventually the property management CALLED me and I approved of the repair and the amount over the phone. My husband did send me the quote from the property management a... read more
Business response:
We have reviewed the email that was sent to Ms. ** ****** that included the quote for the repair to be made to the property. In the email the scope of the work was not clearly defined and we apologize for the confusion that this has caused. Based on subsequent phone calls between Ms. ** ****** and our office it has come to light that there was a difference in opinion as to what the scope of work included. When the vendor addressed the repair in Spring of 2017 he addressed the leaning water heater and the floor as it related ... read more
RPM is greedy and too expensive! I have rental properties in six states so I’ve used many different property management companies. I don’t like all the RPM fees...monthly (agent fee), quarterly (inspection fee), and annual (renewal fee) to landlord, plus monthly ($35 to deposit a monthly rent check?) and annual fees (renewal) to tenants. Also, there have been at least eight instances of RPM maintenance charging 3x higher than the also bonded and insured handyman competition.
Business response:
We have reviewed our database and cannot find a customer with this name or email address. Any fees that are charged are outlined in the the management agreement signed by owner.
WORST rental management company I have ever dealt with. Extremely non-responsive maintenance department and TONS of hidden fees. I would never recommend this company to anyone, run as fast as you can in the opposite direction. They do not care about their tenants, as shown by the extreme avoidance of issues that have come up in our current rental with no communication or responsiveness in regards to those issues. I am extremely disappointed by the way that they treat their tenants. I repeat, do NOT work or sign anything with... read more
Business response:
We have reviewed Ms. **********statements and the maintenance history during her tenancy in the property. Since her tenancy began Ms. ******** has placed 6 work orders and the majority of these work orders have been addressed within 6.4 days of when they were called. We disagree with Ms. **********assertion that we do not care about our tenants. In addition to the 6 work orders Ms. ******** placed, during a site visit of the property performed by Real Property Management Colorado’s staff, 2 work orders were placed and also a... read more
The amount of cooperation from this group, once they have you as a tenant is very poor. The last 6 weeks I lived in the nice house I rented the fireplace did not work. At least 4 calls for maintenance was made and at least 3 attempts to fix it were made. They closed the repair ticket after the first attempt even though they knew it wasn't fixed and had informed me a replacement part had been ordered. Since moving out when I make an inquiry to them I get an automated reply that they are out of the office and nobody bothers to... read more
Business response:
We apologize that Mr. ********* has not received a response to his email. Mr. ********* should feel free to contact us at ************ and ask to speak with the manager of the department that he has been inquiring of. Mr. ********* chose to vacate the property early and is responsible for rent until a new tenant has moved in. We appreciate that Mr. ********* has paid the rent that has been owed. Currently a new tenant is scheduled to move in on April 20th and barring any unforeseen circumstances Mr. ********* will receive a ... read more
Stay away! Upon moving out of my rental property, Real Property Management (RPM) falsely took money from my $1600 security deposit for damages that did not exist only sending me a $7 refund over 2 months after vacating the property. After challenging the many false claims they increased the return amount to $82. Highlighting several of the markedly false claims so others can be aware of the scam they pull: 1) Charge $99 Carpet Cleaning Had the carpet professionally cleaned and provided RPM with an invoice. They determined th... read more
Business response:
We disagree with Mr. ******’s statement that we falsely withheld funds from his security deposit. Mr. ****** contacted Real Property Management Colorado to dispute the items that were charged against his security deposit. A letter was sent to Mr. ****** with pictures outlining what was charged and why. As explained to Mr. ****** although a carpet cleaning receipt was provided, the quality of the cleaning was extremely poor. Due to the amount of pet hair that was pulled up and left by Mr. ******’s carpet cleaner an additional... read more
Jenn ********** has been AMAZING! I hired Real Property Management Colorado for tenant placement. I initially met with Jeff Mazurek who was gracious in taking time to answer lots my questions about the process and help me understand their services. Jenn is my leasing agent for my single family home in Highlands Ranch. She's been thorough, timely in responses, and extra accommodating in helping to provide potential tenants the information about my rental home. Five stars to them both!!!
Business response:
Thank you Rebecca for sharing your experience with both Jenn and Jeff. We are glad to hear it was a positive one and look forward to working with you again in the future.
Frequently asked questions about Real Property Management Colorado
How is Real Property Management Colorado rated?
Real Property Management Colorado has a 4.2 star rating with 315 reviews.
When is Real Property Management Colorado open?
Real Property Management Colorado is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com