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8420 US-31, Indianapolis, IN, 46227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They never sent me a price for the vehicle…
I called to speak with a sales person that messaged me the day before. Who ever answered the phone told me that sales person just stepped out of the office to park a car. I left my name & number & they told me he will call me back. I never received a call. I cd called again the next day to schedule a test drive for 3:30pm the next day. I drove 1 hour out of my way after work to test drive the truck. When I got there they told me the truck was across the street getting worked on & not available to test drive.
Very helpful
Good people to work with
I have been in contact with Jessica. On Monday I made an offer. She said she was going to present it to the sales manager and get back with me. Since then they haven't gotten back with me at ALL. I have emailed Jessica 4 times to see if the want to make a deal. She has apologized for not getting back to me. And get down to the bottom of this. Again NOBODY HAS GOTTEN BACK TO ME. NOT a great way to run a business. Or very bad costumer service. I wouldn't recommend this dealership to Anyone.
Business response:
John, we dropped the ball in getting back to you. Customer satisfaction is our priority here. I would like to discuss with you if possible. Please give me a call 219-934-2266 at your earliest convenience. -Matt
Couldn’t get financed with out a co-signer which I don’t have one
Went in to buy the 2015 Infiniti but ended up purchasing a 2017 Hyundai Tucson thank you Bebe for all your help
Business response:
Shuan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas KIA of Highland. Until the next time we meet, take care!
Did a nice job providing information and responding to my questions.
I had a great experience buying here!! The sales team was awesome to work with. Received a very fair offer for my trade in. Hit my monthly payment goal and in a couple of hours I was able to drive away in a brand new Kia K5 GT!!
Ray Skillman Southside Kia has a 4.1 star rating with 1,221 reviews.
Ray Skillman Southside Kia is closed now. It will open at 9:00 a.m.
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