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RapidVisa
- Legal
- Las Vegas, NV
About this business
RapidVisa was the first company in America to offer full-service online family visa processing. RapidVisa has now helped over 67,000 people process their immigration applications from 188 countries.
Location details
7150 S Tenaya Way Suite 200, Las Vegas, NV, 89113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
More like VapidVisa, because in the end, you won't get anything of use from these idiots. These people suck harder than a supercharged Dyson. Don't waste your money or more importantly time. This place danced around actually completing our removal of conditions application for more than seven weeks. We're now past the window opening to file it, and the only thing these jokers have assembled for us is an application full of errors, with the wrong evidence attached. Don't get suckered in like we did -- save yourself the $500 a... read more
Business response:
Dear Nathan, We appreciate your feedback and regret that your experience did not meet your expectations. Our team worked diligently to assist you with your application, and we understand your frustration regarding the timeline. As you intended to file on the earliest possible date, we recognize that delays in document uploads and communication impacted the process. Despite these challenges, we remained committed to completing your application. When you requested to review the draft before submitting the filing fee, we accomm... read more
They suck,and lie, about everything, what a scam. .you ask for your money back because of doing nothing but take my money, every month.they owe me 2000.00dont go to these scam artists. They kept making me send paperwork for 6 months for the first part , which should only take 3 weeks.
Business response:
Dear Dennis, We sincerely regret that your experience did not meet your expectations. Our goal is to provide efficient and supportive service, and we apologize for any frustration you encountered. We understand your concerns regarding the processing time and the refund request. We’re glad that you were able to connect with one of our supervisors, who assisted you with sending your documents back and addressing the refund process. If you have any further questions or need additional assistance, please don’t hesitate to reach ... read more
Very good service unless you go with their “premium” service, the specialists don’t take phone calls so you end up playing a game of telephone between the representatives and the specialists. I had a flawless experience with my K1 application and a disaster with my AOS application because I used the “premium”. The only difference between services is without premium you need to print all the forms and documents yourself and send them in. I really think if I could have been able to directly speak with my specialist I would hav... read more
Business response:
Hi Samuel, We appreciate your feedback and are glad to hear that you had a positive experience with your K1 application. We understand your frustration with the communication process during your AOS application using our premium service. We want to clarify that while specialists may not be directly available for phone calls, your assigned Application Guide serves as your primary point of contact. They work closely with the specialist to address your questions and concerns, ensuring clear and efficient communication. If you h... read more
The only reason why we didn't give 5 starts to RapidVisa is because of their Case Production Team/Specialist. Ivan & Suzanne
Business response:
Thank you for sharing your feedback.We appreciate your honesty. If there’s anything specific about the case production team that we could improve, we’d love to hear more. Your insights are invaluable as we strive to provide the best possible service. Thank you again for choosing RapidVisa!
As I was making my installment payment which rapidvisa told me I will not be affected by the new fees increase which I started my payment on the 28th of February 2024,Rapid visa allowed me to finish my payment in July and I never had anything from them only to receive a message from them after I have completed my payment three weeks later I didn't hear from my agent that I was still having a new fees, they sent me an email showing completed payment weeks later rapid visa sent me a message that I need to pay for the balance o... read more
Business response:
<p>Hi Anitra, We take customer satisfaction seriously and want you to know that your experience matters. We sincerely apologize for the confusion and frustration you've experienced. We strive to be transparent at all times, but it appears there was a misunderstanding regarding the updated fees and the payment timeline. Although you started your application before the government's increased fees took effect, you were unable to complete the requirements even after we sent you multiple reminders to ensure your process would b... read more
Do not use this company. Stay awayyyyy. The 5 stars are bot reviews. 0 STARS is more than they deserve. I had to deal with this company twice bc my wife is from Philippines. These people are incompetent and use a lethargic modus operandi. They are very persistent in their soliciting but after getting your money u have to push them to get something done. We have missed the April 1st deadline which increased the immigration fees. We finished our part way before the deadline but they did not want to get it done in a timely mann... read more
Business response:
<p>Hi Adrian,</p> <p>Thanks for your feedback.We understand your urgency and apologize for any inconvenience.While we appreciate your desire to meet the deadline,completing the Adjustment of Status application in such a short timeframe was challenging due to its complexity and the need for thorough review.</p> <p>We understand your concerns about our refund policy.As we discussed previously,unfortunately,refunds aren’t possible in cases where we’ve already prepared your forms and provided the necessary supporting documents.W... read more
Rapid Visa was a very professional and thorough service they not only help me achieve my goals and aim but I appreciate their sincereness and dedication thank you rapid Visa
Business response:
Thank you! It was our pleasure to help you achieve your goals, and we truly appreciate your recognition of our sincerity and dedication. If you need any further assistance, please don’t hesitate to reach out.
Great company. There to help you till the end. Will make sure you are finished with your journey happy and satisfied. Have used them for 8 years. Never a problem
Business response:
Thank you so much for your wonderful feedback! We're very happy that you've been with us for 8 years and that your experience has consistently been positive. We're grateful for your trust and loyalty. Here's to many more years of happy collaborations!
I’m currently using them. I wouldn’t recommend them to no one. Not up to date of these issues. Hard to deal with and or work with. Don’t take clients behalf first or provide the best service. Telephone staff is rude and disrespectful about your concerns and don’t address all your needs. Hard to talk to supervisor or get answers on issues that arise. Again I don’t recommend this company for many reasons and I can go on. Extra service are worthless. File on your own it’s not too scary. Worst you may have to be called in on the... read more
Business response:
Hello Rich,<br /> <br /> Thank you for sharing your feedback with us. Please accept my sincere apologies for any inconvenience you have experienced.<br /> <br /> Our team has been diligently working to assist you and address your concerns. We have made several attempts to reach out to you and request certain documentation to complete your application efficiently. Our intention is not to make things difficult but rather to ensure that we provide the best possible service and help you achieve the best outcome for your petition... read more
Frequently asked questions about RapidVisa
How is RapidVisa rated?
RapidVisa has a 4.1 star rating with 448 reviews.
When is RapidVisa open?
RapidVisa is open now. It will close at 4:30 p.m.
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