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We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more
5500 Rogers Ave, Fort Smith, AR, 72903, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 6:00 p.m. | |
Sun | Closed |
The sales team really goes the extra mile to make buying a car easy. Friendly, knowledgeable and very helpful!
I was not satisfied with their service experience. I find this experience uncomfortable at best. Please don’t contact me anymore. Thank you
Made an appointment on December 5th. Soonest opening was December 18th at 1pm. They were to run a diagnostic on my truck. I arrived on time. I left around 3:30 & my truck had never been looked at. Absolutely worst customer service I have ever received at an auto dealership. Will be driving to Sallisaw Okla to their Ford dealership. Twice the drive, but at least they appreciate my business.
they were very professional and got my car fixed in a day. would tell all my friends about them.
the highly friendly staff is a plus. especially Jordan Gregory. fantastic salesman. was friendly, cooperative, and super helpful. asked me what I was looking for exactly, in a car. thanks Jordan again for the great help and hooking me up, we love the new car. want to also thank Anthony as well. was straightforward and didnt pull any punches. and explained everything quite thoroughly. was super helpful just as much as Jordan. thank you to the both of you and I will gladly recommend anyone to talk to yall, when looking for a n... read more
I have bought 2 cars in the last year and a half. Scott Russell is very knowledgeable and a great person to deal with. I recommend him for all of your vehicle needs!
VICTOR MAGANA Is AWESOME. He was so patient, and so, so, friendly and accommodating. Offering us drinks and even DONUTS while we waited. I highly recommend Victor and will ask for him with any dealings I have with Randall Ford! SMITH & VEAZEY = Happy Customers!
Scott Russell is very polite helpful and informative salesman. Randall Ford always has what we are looking for or need. Craig Hale.
Customer service was horrible. Had an appointment to have my vehicle checked under warranty and dropped it off at 1030 & heard nothing all day. When I got off work I called & found out they had not touched my vehicle so I left it there and drove my daughters car. I called the next day multiple times and was finally able to get my vehicle back around 3. No communication initiated by them and when I got my vehicle back it was covered in bird poop all over the panoramic sunroof. Cost $17 to get it clean. Just a horrible experie... read more
Randall Ford has a 4 star rating with 1,585 reviews.
Randall Ford is closed now. It will open at 7:30 a.m.
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