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Randall Ford

4.0

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

5500 Rogers Ave, Fort Smith, AR, 72903, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
4.01,585 reviews
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Heather Barnes's profile image
Heather Barnes 
5 years ago

The sales team really goes the extra mile to make buying a car easy. Friendly, knowledgeable and very helpful! 

Fowler Montgomery's profile image
Fowler Montgomery 
5 years ago

I was not satisfied with their service experience. I find this experience uncomfortable at best. Please don’t contact me anymore. Thank you 

Kay Hays's profile image
Kay Hays 
5 years ago

Made an appointment on December 5th. Soonest opening was December 18th at 1pm. They were to run a diagnostic on my truck. I arrived on time. I left around 3:30 & my truck had never been looked at. Absolutely worst customer service I have ever received at an auto dealership. Will be driving to Sallisaw Okla to their Ford dealership. Twice the drive, but at least they appreciate my business. 

Linda Smith's profile image
Linda Smith 
5 years ago

they were very professional and got my car fixed in a day. would tell all my friends about them. 

Jayson McCuen's profile image
Jayson McCuen 
5 years ago

the highly friendly staff is a plus. especially Jordan Gregory. fantastic salesman. was friendly, cooperative, and super helpful. asked me what I was looking for exactly, in a car. thanks Jordan again for the great help and hooking me up, we love the new car. want to also thank Anthony as well. was straightforward and didnt pull any punches. and explained everything quite thoroughly. was super helpful just as much as Jordan. thank you to the both of you and I will gladly recommend anyone to talk to yall, when looking for a n... read more

Anthony DeJosia's profile image
Anthony DeJosia 
5 years ago

I have bought 2 cars in the last year and a half. Scott Russell is very knowledgeable and a great person to deal with. I recommend him for all of your vehicle needs! 

Barbara Smith's profile image
Barbara Smith 
5 years ago

VICTOR MAGANA Is AWESOME. He was so patient, and so, so, friendly and accommodating. Offering us drinks and even DONUTS while we waited. I highly recommend Victor and will ask for him with any dealings I have with Randall Ford! SMITH & VEAZEY = Happy Customers! 

Loucindy Hale's profile image
Loucindy Hale 
5 years ago

Scott Russell is very polite helpful and informative salesman. Randall Ford always has what we are looking for or need. Craig Hale. 

Rhonda Oldham Metheny's profile image
Rhonda Oldham Metheny 
5 years ago

Customer service was horrible. Had an appointment to have my vehicle checked under warranty and dropped it off at 1030 & heard nothing all day. When I got off work I called & found out they had not touched my vehicle so I left it there and drove my daughters car. I called the next day multiple times and was finally able to get my vehicle back around 3. No communication initiated by them and when I got my vehicle back it was covered in bird poop all over the panoramic sunroof. Cost $17 to get it clean. Just a horrible experie... read more

Frequently asked questions about Randall Ford

How is Randall Ford rated?

Randall Ford has a 4 star rating with 1,585 reviews. 

When is Randall Ford open?

Randall Ford is closed now. It will open at 7:30 a.m. 

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