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Pure H20, Inc., doing business as Rainsoft of Greater Columbus, is an independent distributor and dealer of Rainsoft water treatment products and services. RainSoft is a division of Aquion Partners L.P., headquartered in Elk Grove Village, IL, which is affiliated with approximately 300 dealers worldwide. There are separate BBB reliability reports on other Rainsoft dealers and the company's corporate offices. All BBB reports are available at www.bbb.org
1739 Westbelt Drive, Columbus, OH, 43228, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 3:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
******* was great. He was incredibly friendly and provided great customer service. Additionally, he was really knowledgeable about the product.
Business response:
********* thank you for the review! We hope you and your family enjoy your new systems!
Very good customer service. The technician was very informative of the product.
Business response:
Hi ******! Thank you for the review, if you need any more information about your new equipment let us know.
***** was awesome! She is very friendly, personable and knowledgeable.I appreciate her understanding the life of a single mother (house was a little messy lol) She assisted in every way possible to ensure my experience with Pure H2O was smooth and effortless.She is a stellar employee!
Business response:
*** thank you for leaving this review! We think ***** is pretty stellar as well! :) If, there should be anything else you and your family need please do not hesitate to give us a call! ************
Matt did an outstanding job! Explained everything and answered all questions professionally! ****** satisfied with his entire visit, work, and left the area clean.
Business response:
****** thank you for the outstanding review! We are glad ****** professionalism left such an impact!
Matt was everything you would hope for when you invite someone into your home to perform work for you. He was polite, prompt and courteous from start to finish. He explained everything with great detail and care. Thank you so much Matt.
Business response:
****** thank you for the review! We are so happy you were impressed with Matt. We hope you are just as impressed with the equipment! :)
Matt D. was an amazing installer! He arrived early and called before he arrived. He was extremely professional and very knowledgeable about the entire system. He took his time to explain everything to us and answered every question we had. We just moved into our home and he was so respectful of that by wearing cloth coverings over his shoes, laying down paper on the floors he was walking through, and making sure we were comfortable with the placement of all the equipment. We could not have asked for a better instal and we’re... read more
Business response:
Thank you for the five-star review, *********! We think Matt is amazing too!! Please feel free to send in referrals on our page ************************************** *:) Welcome to the RainSoft Family!
We got our whole whole home water treatment system along with our air purification system installed the day after meeting with Ryan from *** **** *****Installation Services. Ryan tested our water and recommended the water treatment system. Pure H2O was professional and explained the system to us. They did a great job installing our systems within just a few hours.
Business response:
Hi, *******thank you for the review! We are glad that Ryan could recommend the right products for your family, hope you are enjoying your clean air and water!
Great group of guys they were friendly, professional and did a great job running all of the plumbing. New (to me) Slav built house and ran into a few unexpected obstacles that they could easily navigate through. Explained their part of the paperwork well.
Matt was an amazing installer. Very friendly, polite, professional and had great respect for my home and family. He worked with us to find the best placement for the machine and installed with in great timing. I’d welcome him back and refer him to many friends.
RainSoft of Greater Columbus has a 4.7 star rating with 693 reviews.
RainSoft of Greater Columbus is closed now. It will open at 9:00 a.m.
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