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RainSoft of Greater Columbus
- Water Filtration
- Columbus, OH
About this business
Pure H20, Inc., doing business as Rainsoft of Greater Columbus, is an independent distributor and dealer of Rainsoft water treatment products and services. RainSoft is a division of Aquion Partners L.P., headquartered in Elk Grove Village, IL, which is affiliated with approximately 300 dealers worldwide. There are separate BBB reliability reports on other Rainsoft dealers and the company's corporate offices. All BBB reports are available at www.bbb.org
Location details
1739 Westbelt Drive, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Personally I would never do business with Rainsoft again. We had to have their techs out several times; first to remove their water line from our furnace because it shut the furnace down, second to stop the water from running into the bedroom from the drinking water installation, and third to fix the drinking water installation again because of faulty parts. When we told them we wanted the drinking water installation removed we were told we still had to pay for it. Really? After you caused damage to our historic natural wood... read more
TJ came yesterday to replace filters in our Rain Soft system. He was on time and polite. I appreciated his use of shoe covers inside our house. No complaints here! Thank you to Rain Soft for hiring friendly, competent people.
Nick represented RainSoft of Greater Columbus very well. He was polite, friendly and definitely knows his business. When he left, I felt our system was working better than ever. (maybe better than new.)
The salesman did a good job of presenting the Rain Soft product. We were scheduled for installation the very next day. Justin M came prepared, on time, and gave a very helpful review of how the system works. He did a good job installing and was very neat. My only complaint is you have to commit on the same day to get the reduced price. I would rather be told this is the price and if you need time to discuss give us a call within the week. If it's such a good product it should sell itself without the pressure of making an ins... read more
Business response:
****: I appreciate your feedback. We are a dealership and follow the model that was established by our corporate office 63 years ago as far as a same day commitment from our customers. I do hope that Ryan discussed the "Assurance Guarantee" which offers a money back guarantee if you can find a similar product with the same warranty. If you have any additional questions or concerns please give us a call. Thank you Sarah D M****
Mitchell and Kelley were both great. I would recommend RainSoft to everyone that want the best soft water.
Business response:
Thank you for your kind words, we appreciate your business.
NICK WAS PROMPT, COURTEOUS, EXPLANATORY, NEAT, EFFICIENT AND FRIENDLY. HELPED ME UNDERSTAND MY SYSTEM BETTER.
Business response:
Thank you for your review. If we can be of service in the future please let us know. Sarah D M****
The gentleman who demonstrated the system was very personable and professional. He really knew his product and gave an excellent presentation. The individual that installed the system was prompt, professional and courteous. Again, he came equipped and prepared, and was extremely knowledgeable of the system as well. He gave a down to earth explanation on how to operate the system and allowed us to demonstrate our understanding of the operations as he observed. The systems operate very well and we are very pleased with them. W... read more
The installer of th Rain Soft treatment system was very polite, knowledgeable, efficient, and cleaned up after himself.
Business response:
Thanks for the review *******! We are thrilled to hear of your positive experience and welcome you to the RainSoft family.
I have always been treated well by this company - the service personnel they send to me are always knowledgeable, friendly, and polite. They answer any questions I have and take all the time I need with them. The latest experience was a pleasant encounter and the gentleman who performed the service was knowledgeable and eager to teach me what I needed to be aware of with my system. He was on time as well.
Business response:
Thank you for your kind words ****! We value your feedback and are very happy to hear you are pleased with our services.
Frequently asked questions about RainSoft of Greater Columbus
How is RainSoft of Greater Columbus rated?
RainSoft of Greater Columbus has a 4.7 star rating with 693 reviews.
When is RainSoft of Greater Columbus open?
RainSoft of Greater Columbus is closed now. It will open at 9:00 a.m.
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