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Quorum Federal Credit Union

3.9

About this business

Nationwide personal banking products and services, such as low-rate mortgages, high-yield savings accounts, and free checking accounts. 

Location details

2500 Westchester Ave #411, Ste 411, Harrison, NY, 10577, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.9320 reviews
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BD's profile image
4 years ago

Quorum "sold" my line of credit to another company but still say that they are quorum. Went from talking to nice helpful people to calling which I can only say feels like a collect company with that level of service. Keep in mind I have never been late. I can't wait to payoff this line of credit and never have to deal with them again Reply to your response; Hello, Nothing has improved with your servicer. I just called yesterday to make a large payment on my account. Honestly more than I wanted but I do not want to do busines... read more

Business response:

Hello ********. Thank you for taking the time to leave feedback on our Service Center. We addressed your comments on ****** Reviews, and have reached out to you personally, as well as left you with direct contact information should you have any issues going forward. We hope this review reflects your perspective before we reached out. If not, please do not hesitate to contact us; we’ll be happy to make this right. 

Elva G's profile image
Elva G 
4 years ago

I've been a member for almost 40 years and would never leave!! The make all financial transactions so easy: auto loans, mortgages, bill pay, etc. Any issues I may have had, and they are few, have always been resolved quickly and satisfactorily. BTW: Brandi is great with the whole mortgage process. 

Business response:

Thank you ****. It's been our pleasure to serve you for 40 years. Here is to 40 more! :) 

Yvette H's profile image
Yvette H 
4 years ago

Great friendly customer service and was able to resolve my issue on the first call 

Business response:

We love to help our members, Yvette! Thank you for your business, and we're so glad we were able to resolve any issues for you. 

David R's profile image
David R 
4 years ago

Great to work with! I had a deal that needed to get done fast and not only did it happen my clients were over the moon with their customer service!! 

Business response:

We're so appreciative of all of your positive feedback, *****! Thank you so much! 

Lee K's profile image
Lee K 
4 years ago

Excellent customer service by Jeremy and Greg! Very responsive to our needs!! 

Business response:

We're delighted to hear that we're meeting our customers' needs. Thank you for your wonderful feedback. 

Daniel S's profile image
Daniel S 
5 years ago

Refinanced through Quorum, great service and rate. Highly recommend for refinance. 

Business response:

Thank you for taking the time to leave such kind words, ******. We appreciate your recommendation, and your business! 

Michael N's profile image
Michael N 
5 years ago

The team at Quorum have been great..Katie Christina and Vinny did their best for us 

Business response:

Thanks *******! We're so happy you're pleased. Thanks for doing business with Quorum. 

Denis I's profile image
Denis I 
5 years ago

I had the pleasure of working with Mirella and Kathy during my mortgage loan application and they were excellent. I'm happy to be a customer of QFCU and I look forward to keep working with them for many years to come. 

Business response:

And are we ever happy to have you as a member! :) Thank you for taking the time to leave such wonderful feedback on Mirella and Kathy. 

Michael S's profile image
Michael S 
5 years ago

Quorum is a great Credit Union. The mortgage team (Kathy and Nicole) seamlessly processed my home refinance. I was really impressed with the efficiency of the process and the professional manner in which everything was handled. They were quick to respond to my questions. Living in Rhode Island, I never heard of Quorum Federal Credit Union, the institution has exceeded my expectations and I would recommend Quorum and you both to anyone looking for a mortgage/refinance or a place to hold their money. 

Business response:

Thank you, *******. It is our pleasure to serve you, and we hope you are member for many years to come. 

Frequently asked questions about Quorum Federal Credit Union

How is Quorum Federal Credit Union rated?

Quorum Federal Credit Union has a 3.9 star rating with 320 reviews. 

When is Quorum Federal Credit Union open?

Quorum Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m. 

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