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Quorum Federal Credit Union
- Credit Unions
- Harrison, NY
About this business
Nationwide personal banking products and services, such as low-rate mortgages, high-yield savings accounts, and free checking accounts.
Location details
2500 Westchester Ave #411, Ste 411, Harrison, NY, 10577, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kathy was extremely on top of everything and went above and beyond to make sure everything was handled without a hiccup. The entire process went perfect and closing as easy. Would definitely recommend for home buyers.
Business response:
We're thrilled you had a great mortgage experience with Quorum. Our goal is to help homebuyers achieve their goals! Thank you for the wonderful feedback.
Only ***** ***** is worse. I had a high yield savings account and checking account and UTMA account with Quorum. I put 80% of my paycheck into savings every pay cycle and never needed anything from them. It was my house savings fund. The first time I found a house I wanted to put an offer in on, they couldn't even respond fast enough to get me a pre-approval letter and I lost the house. The second time I found a house, I had 82% of the downpayment and perfect credit and needed just a pre-approval letter to put an offer on th... read more
Business response:
We have reviewed Ms. Height’s complaint regarding her home loan application and have provided the detail summary below. ***** ****** applied online for a first mortgage purchase on 4/23/18. On 4/23/2018, the initial tri-merge credit was pulled. In review of the credit, only Equifax data was available; both Transunion and Experian reflected that the data was suppressed and Quorum was not able to obtain information. The data was suppressed due to the borrower placing a consumer statement on her credit which stated, “CONSUMER S... read more
I have a line of credit with Quorum for a purchase of a house with my ex fiance. In 2016 I was a victim of a domestic assault incident perpetrated by my ex fiance who was the joint owner of the house and the other financially responsible party for the credit line. With the criminal restraining order in place he quit paying for the credit line as of october 2016. Ever since the incidence I have been calling Quorum several times to get access to the account and copies of the monthly bills. Their response was always that since ... read more
Business response:
We have reviewed the complaint regarding access to a Home Equity Line of Credit on which *** ********** is the joint party. In researching back through our contact records, we see that ongoing contact began on May 10th of 2017 when *** **********called our Member Service Team inquiring about having the loan changed, placing herself as primary borrower. *** ********** explained the situation with her fiancée and stated that the basis for this request was that she has not been receiving statements or notices on the line of cre... read more
The representative was absolutely wonderful. She made sure she understood my question and spent quite a bit of time helping me through the system -- never once talking down to me or sounding exasperated which she had ever right to be -- I was so lost on the process. She made sure I understood everything on the current portion of the process before going on to the next step. It was a really good experience.
Business response:
We are thrilled *** *******was pleased with our service. It is always a pleasure to serve our members.
Frequently asked questions about Quorum Federal Credit Union
How is Quorum Federal Credit Union rated?
Quorum Federal Credit Union has a 3.9 star rating with 320 reviews.
When is Quorum Federal Credit Union open?
Quorum Federal Credit Union is closed now. It will open tomorrow at 8:30 a.m.
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