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Quick Lane

4.3

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:30 p.m.
SunClosed
4.3887 reviews
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Terry Hixson's profile image
Terry Hixson 
6 years ago

Service is very good, sometimes quick lane isn’t very quick (3 hour oil change and tire rotation) but took me right in today for my wife’s car. Staff always exceptional 

Marlene Clawson's profile image
Marlene Clawson 
6 years ago

First time customer at Basil after leasing last three at competitor. Mike Thompson was wonderful from start to finish-able to pull together the figures I was looking for, locate the color I was looking for and answer all my questions. I went over n on a Friday and took delivery in just a few FSU’s at my convenience. The only suggestion I would make, is that the dealership have a greeter or someone to acknowledge you and direct you when you enter the showroom. Overall great experience!! Thanks Mike!! 

Micah Milewski's profile image
Micah Milewski 
6 years ago

Fast turn around, kept me updated with the different things being done. 

Ollie Pearsall's profile image
Ollie Pearsall 
6 years ago

They do very good service very quickly, while you wait in a comfortable waiting area. 

Dawn Dennahower's profile image
Dawn Dennahower 
6 years ago

Love Basil Ford we have bought two cars from them. It was a great experience, all around. We also love there guys in the service department always so helpful. 

Diane Hitchcock's profile image
Diane Hitchcock 
6 years ago

Didn’t wait too long for my oil change. The guys in front were a big help answering my questions about my sync 3. Thanks everybody! 

Rob Lane's profile image
Rob Lane 
6 years ago

Great customer service. Staff is very professional and very friendly. My vehicle was repaired in a reasonable time frame. One thing that should have been done is to check my tire pressure before releasing my vehicle. My tire pressure was low and I had to stop on my way home to put air in my tires. Overall I would recommend Basil Ford. 

Robert James Hunt's profile image
Robert James Hunt 
6 years ago

I’m sorry to say, but the inability to make an appointment for oil changes or inspections has become a deal breaker. Tonight I was told that my inspection would be wrapped up in an hour total. That was perfect. However, my car wasn’t brought in for an hour. And of course I had somewhere to be after my inspection that now I’m going to be late to. I can watch everything that’s going on and I’m not certain what everyone is even doing right now. It’s just not worth it anymore. After numerous purchases and leases, I think I’m don... read more

Karl Ector's profile image
Karl Ector 
6 years ago

service was good as was customer service 

Frequently asked questions about Quick Lane

How is Quick Lane rated?

Quick Lane has a 4.3 star rating with 887 reviews. 

When is Quick Lane open?

Quick Lane is open now. It will close at 7:00 p.m.  

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