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Quick Lane

4.3

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:30 p.m.
SunClosed
4.3887 reviews
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Timm Horton's profile image
Timm Horton 
6 years ago

I like the Experienced sales persons and the friendly service that you get when you bring your car in for oil change and tire rotation. 

Dennis Bunz's profile image
Dennis Bunz 
6 years ago

Andrew did a great job to get me back ASAP Good job! Thank you 

Trip Golden's profile image
Trip Golden 
6 years ago

I had a terrible experience in July 2018 when I had to get a new engine for a 2017 Escape. I was treated poorly to say the least and at the worse time in my life, when my mom passed. 

Autumn Urbaniak's profile image
Autumn Urbaniak 
6 years ago

very polite and accommodating. 

Maureen Lathrop's profile image
Maureen Lathrop 
6 years ago

Had a great service experience. Kristina B. Was very nice and helpful. Always excellent customer service when I go to Basil. 

Joe J. Puskar's profile image
Joe J. Puskar 
6 years ago

My vehicle has been in the shop for 3 weeks and had to return the car because another problem occurred, which could have been avoided if a simple test drive was done. Now the car is back in the shop. To be continued... I will never bring my vehicle back to this dealership. 

Annmarie Rappold's profile image
Annmarie Rappold 
6 years ago

outstanding service,inspections and anything necessary to maintain a vechicle! 

Marilyn Smith's profile image
Marilyn Smith 
6 years ago

You offer walk-in for your quick lane oil change. I spent over 2 hours for a simple oil change. And i was told the next morning that it was the normal wait time. Bulls###..i did not wait that long at the town ford in orchard park for my 1st oil change on that truck. I would like to go to basil again for my next oil change because its closer to home. But if i have to wait over 2hrs again. You will lose my business. I will check to make sure they actually put oil in the truck because when they finally released the truck to me ... read more

Norma Brooks's profile image
Norma Brooks 
6 years ago

service dept is very approachable explain what going on with the vehicle I have always had good service 

Frequently asked questions about Quick Lane

How is Quick Lane rated?

Quick Lane has a 4.3 star rating with 887 reviews. 

When is Quick Lane open?

Quick Lane is open now. It will close at 7:00 p.m.  

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