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Pure Energy
About this business
Location details
J31 Business Park, Motherwell Way, Motherwell Way, West Thurrock, E5, RM20 3XD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great professional installation. Fitters were first class and polite. However, I have since found that the incorrect inverter was installed , after more than a year trying to get the correct inverter fitted, I now find I get no response from them and am now looking at legal action to get this resolved. They claim to be RECC, MCS, and HIES registered. None of these bodies can locate the membership schemes.
Pure Energy did a decent job installing my solar panels, house battery and EV charger in 2023. However since installation they have ignored all calls and emails so don't expect any aftercare and doubt they will respond to warranty claims.
DO NOT USE THIS DISHONEST COMPANY! I was mis-sold solar panels and am now having to lodge a claim in court to get the money back, despite over a year of correspondence and an email confirmation from the manager, Harry O'Connel, that they would refund the money. Absolutely shocking dishonesty.
I got a very competitive quote. It was easy to organise installation of our battery system. The engineer was polite and efficient and it didn't take long to get the system connected. I have been really pleased so far and have been pleased with the service I have received from Pure Energy.
Excellent company to deal with. Area manager explained the system thoroughly and was always available afterwards. Installers clean and efficient. Head office personnel after sales service second to none.
Frequently asked questions about Pure Energy
How is Pure Energy rated?
Pure Energy has a 4.6 star rating with 67 reviews.
When is Pure Energy open?
Pure Energy is open now. It will close at 5:00 p.m.
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