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Progressive Service Company

4.7

About this business

Since 1983, Progressive Service Company has provided customers with the highest level of service possible, guaranteeing 100% satisfaction on every job. We’re family owned and locally operated, and proudly serve residential and commercial clients across the Triangle with prompt and reliable plumbing, electrical and HVAC service. We have 120+ service vehicles on the road at any given time, which means we’re always available when you need us most. 

Location details

110 Fortune Way, Raleigh, NC, 27617, United States

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4.72,238 reviews
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Victoria Medlin's profile image
Victoria Medlin 
recommend  Recommended
5 years ago

I highly recommend Progressive Service Company, they did an excellent job. I was very impressed with the fast response to my emergency plumbing problem. 

Connie Bankert's profile image
Connie Bankert 
recommend  Recommended
5 years ago

😊Installation of my new water heater went with much ease. Cody C. and his helper made this transition really nice. Will be calling on Progressive Service Company for future issues. Connie Bankert 

Eric Holtz's profile image
Eric Holtz 
5 years ago

After over 10 years of exclusively using this company for HVAC and plumbing and always being pleased with my experiences I had a terrible experience today. Your technician Nelson came out to deal with a clogged drain line on my system. In the process he did a detailed inspection of my very old system and identified several other problems, none of which were causing system failure (i.e. it was still keeping the house cool even if not at optimal performance). He showed me prici...Continue Reading 

Dawn Loiacono Nakash's profile image
Dawn Loiacono Nakash 
recommend  Recommended
5 years ago

Incredible experience from the initial quote through installation of our new Trane Gaspack. This company has a customer for life! 

Cindy Worley Pittman's profile image
Cindy Worley Pittman 
5 years ago

Use another company, avoid our mistake and heartache. Progressive was contracted by Lowe’s to complete a 2 bath renovation. Progressive dragged out their own 8 week timeline to 4 months of low quality, unfinished work before walking off the job. It will now cost us more than $30,000 in time and materials to demo what can’t be repaired and finish the work. We had to take it back to the studs and subfloor. They mis-installed (3 times) and broke a soaking tub. They struggled with a self leveling level for a month. They tried to... read more

Samar Khoury Tanas's profile image
Samar Khoury Tanas 
5 years ago

Worst quality and costumer service. I will never call or deal with this company again. They were informed by Lowe’s to install our new gas stove since April-30, we were scheduled for May-24 after several calls we gave up and hired another company who came on the same day installed the stove in less than 30 mins. 

Arthur Ponder's profile image
Arthur Ponder 
recommend  Recommended
5 years ago

service and professionalism 

Sara Farnsworth's profile image
Sara Farnsworth 
6 years ago

Do not recommend. Purchased a dishwasher from Lowe's, which refers to Progressive to handle installations. I drove an hour to get to the location of the installation. I waited through the FIVE HOUR appointment window. Approximately 30 minutes before the end of the appointment window, I called their service number and was told the appliance was being picked up and would be delivered shortly. Two hours later, after still no communications from Progressive, I called them back again and was told that the part had not been availa... read more

Ken Mooney's profile image
Ken Mooney 
recommend  Recommended
6 years ago

Had both Justin and Doug out this week for routine maintenance. Both of them were on time, professional, courteous and completed their work in a timely fashion. They explained what they were doing to the HVAC unit and gave recommendations on followup items for one of the units...everything was explained in easy to understand terms. Lisa was great in getting my desired visit time scheduled as well. I can highly recommend Progressive for any of your HVAC and plumbing needs. We need more companies with people like them...it tak... read more

Frequently asked questions about Progressive Service Company

How is Progressive Service Company rated?

Progressive Service Company has a 4.7 star rating with 2,238 reviews. 

When is Progressive Service Company open?

Progressive Service Company is open now. It is open 24/7. 

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