Priory Surgery

Eve Williams 

on Google

3 days ago

I have type 1 diabetes and I was denied insulin due to admin issue. I asked the receptionist if she understood this could lead to my death. I ended up injecting my sister's insulin which is different from mine which was, dangerous. Eventually the diabetic clinic intervened. Next they witheld painkillers for my severe rheumatoid arthritis. This decision was made by one of the receptionists whose arrogance is matched only by her unpleasant attitude. The reception staff quite often made inappropriate clinical decisions. I had t... read more

Eve Williams 

on Google

3 days ago

I have type 1 diabetes and based on an admin issue they refused to prescribe me insulin. I asked the receptionist if she realised that without insulin, I would die. She asked if I wanted to sit down. I ended up using my sister's insulin which was different to mine until the diabetic clinic intervened. Shortly after that a receptionist took it upon herself to try and withols pai killers for my severe rheumatoid arthritis. I had to knock on the practice pharmacist's door and tell him he had been without pain relief for a week.... read more

Zara Begley 

on Google

4 months ago

So many issues. I've been waiting since last Wednesday for a repeat prescription with horrible side effects. The pharmacy has been nice enough to lend me some tablets. The next issue is the fact I have been waiting all day for an urgent call with a GP and heard nothing. I am in serious pain, and have a history of meningitis and the receptionist said "they will get to me when they get to me" ridiculous service and I am sick of begging for simple requests to be met. 

Pat Duncan 

on Google

5 months ago

Horrendous trying to phone to get doctors appointment. You have to phone from 8.30 till 10am to try and get through  

Ulsterman 

on Google

5 months ago

I know there have been difficulties with Priory Surgery in particular getting access to a Doctor. However, I can only write about my personal experience of which I cannot speak highly enough. I saw a young lady Doctor, whose name I think was Doctor Black, at Holywood on Monday the 24/03/2025, at 1030am. I should add that I was feeling quite ill and had been for some time. Without going into detail, my condition required a blood analysis which she organised for Springhill Surgery Bangor at 1120am. She also undertook to contac... read more