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Prime Ford
- Car Dealers
- Saco, ME
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Location details
857 Portland Rd, Saco, ME, 04072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedMy service on my F-150 was completed in a timely manner and precautions for COVID were in place. The service staff were friendly and helpful.
Business response:
John, thank you for the recommendation! It was our pleasure to service your Ford F-150 here at Prime Ford, and we are glad that we made the experience safe and comfortable for you during this difficult time. We look forward to your next visit!
Don’t stick to there word. Ignored when asked about getting a price.
Business response:
Kobe - We would never want our guests to feel ignored and I'm so sorry that you didn't have a better experience. If you're willing to give us another chance, I would be glad to assist you. Please consider giving me a call. Thank you, Dave Blanchard - General Manager - (207) 571-5041
I had a fantastic experience at prime my sales person Daniel was great I will be coming back again in the near future to purchase my wife a new car as well !
Business response:
John, thank you for the recommendation! We are so glad you had a fantastic experience working with Daniel here at Prime Ford, and we will certainly pass along your kind words. We look forward to your next visit!
Very enjoyable experience with Keith yesterday. Very helpful and personable, he and John put me in a new to me F150 that turned out to be an exceptional deal. Nothing like a new truck for your birthday... Thank you both, see you soon
Business response:
Thank you, Aaron, for shopping at Prime Ford. It is our goal to help guests into a reliable vehicle and we are thrilled to see that Keith and John got you into a Ford F-150! A new truck is certainly an awesome birthday gift- congratulations and safe travels!
When I purchased my car in 2018 I had a sales rep argue with me about the cleanliness of the car I was planning to purchase. I assumed cars were usually cleaned very well prior to purchase but much to my dismay this was not the case. I did end up with a vehicle at a decent price that fit all of my other requirements (again, besides being clean - but nothing a little vacuuming can't fix). Fast forward two years. I had an absolutely nauseating experience with service manager Stacey. I had brought my vehicle in for service on 9... read more
Business response:
Fallon – I’m sorry that you’re upset, but I think it’s only fair for me to explain what happened here. During COVID we are working with a limited staff and when you picked up your vehicle after hours, a member of our sales staff gave you your keys, not realizing that you owed a balance. We reached out last night to complete this payment and you stated that you didn’t want to pay. At this point we had to ask again for you to complete the payment, but it certainly wasn’t our intention to be rude. We’re disappointed that you’ve... read more
Thank you Mike Powers for hanging out all day & making our buying experience a great one! We love the 2020 Explorer ST!
Business response:
We couldn't have asked for better feedback, Doug! We're glad that Mike went above and beyond to make your buying experience at Prime Ford Saco exceptional. We wish you many safe and happy miles in your new 2020 Ford Explorer ST!
Went in tonight to purchase a Gt350 after work; after talking with a salesmen. Drove over an hour there and met the salesmen. Both ones they have happened to be in the show room. So I spoke to the salesmen and told him I would like to drive the car before spending the $56,xxx. Purchasing in cash. Apparently my work clothes did not look the part and I was informed they don’t do test drives on those “type of cars” until financing has been completed. I pulled out my phone shown the salesmen bank statement showing him personal I... read more
Business response:
Ray - This doesn't sound like the friendly and accommodating service I expect from my team here. I assure you that our test-drive policy is applied to everybody equally, and I would be more than willing to speak with you about this directly. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Dave Blanchard - General Manager - (207) 571-5041
Great dealership to deal with. We were not locals on vacation and ended up with a vehicle we wanted. The whole staff are great people
Business response:
Arthur, we appreciate you posting about your wonderful experience at Prime Ford. It is exciting to see that you found the vehicle that you wanted. Congrats & safe travels!
Very professional and organized
Business response:
Seeing your review of Prime Ford made our day, thank you Jill!
Frequently asked questions about Prime Ford
How is Prime Ford rated?
Prime Ford has a 4.6 star rating with 2,268 reviews.
When is Prime Ford open?
Prime Ford is open now. It will close at 8:00 p.m.
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