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Prime Ford

4.6

About this business

Location details

857 Portland Rd, Saco, ME, 04072, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,420 reviews
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Shawna Galvin Rand's profile image
Shawna Galvin Rand 
7 years ago

Joe Frechette is the best! I've known Joe for over fourteen years, and he has the best personality for what he does at Prime. He is professional and also made me laugh a lot, while making a serious decision. He spent time showing me different types of vehicles, and ultimately helping me to make the best decision by test driving them and thoroughly thinking it through. I love the car he helped me find, and I recommend Joe Frechette if you're looking for a new or used car. 

Chris Brown's profile image
Chris Brown 
7 years ago

Great group of guys and girls. It was a very relaxing experience, no one trying to shove a vehicle down your throat, we wanted to compare a couple different models but they were not on site..... in 15 minuets they brought some over to compare! It was fantastic and we didn’t have to drive around to test drive other models or makes. I will 100% be returning when it’s time to trade the truck in for a new F150!! 

Rick Faloon's profile image
Rick Faloon 
7 years ago

Sold me a vehicle with a broken door latch...then told me to just bring it in. I drove 170 miles and missed a whole day of work..only to be told as soon as I walked in that were sorry..we can't help you...it's past 30 days. Even though they sold me the broken vehicle. I will tell everyone my story..I have a lot of customers 

Donna Hutchins's profile image
Donna Hutchins 
7 years ago

If only they had computers and people that communicated with each other ... maybe service wouldn’t be so difficult. If not for Jon Cluff I would never come back. 

Kelly Donovan's profile image
Kelly Donovan 
7 years ago

Most amazing service I have received at a car dealership, all thanks to Joe. He was so helpful and amazing with the purchase of my new car. He answered all of our questions and made the process so quick and easy! 

Maria Keeley's profile image
Maria Keeley 
7 years ago

Pleasure to work with . Couldn’t have been easier !! 

Jessica Lynn's profile image
Jessica Lynn 
7 years ago

I just leased a brand new Ford F-150.. Customer service was excellent! We almost walked away but they came through! Thank You Mr.Frank :) 

Lisa Perry's profile image
Lisa Perry 
7 years ago
Lindsay C's profile image
Lindsay C 
7 years ago

Never buying or leasing a car with Ford ever again! They won’t take ownership for a lease that is having gas mileage problems and won’t consider it a lemon car . They don’t even seem to be able to refund me the money in the gas I have spent . There customer service center is very rude and had me on hold for over 40 minutes before I gave up holding . Very unprofessional !!!! They need to get their act together and be there for their customers! 

Frequently asked questions about Prime Ford

How is Prime Ford rated?

Prime Ford has a 4.6 star rating with 2,420 reviews. 

When is Prime Ford open?

Prime Ford is closed now. It will open tomorrow at 9:00 a.m. 

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