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Prime Buick GMC

4.5

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1845 Washington St, West Hanover, MA, 02339, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.51,226 reviews
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David Conner's profile image
David Conner 
recommend  Recommended
5 years ago

Easy and straightforward transaction. Phelan was a pleasure to deal with. 

Michelle Sullivan's profile image
Michelle Sullivan 
recommend  Recommended
5 years ago

Everyone here is super nice and more than helpful. Michael McInnis was my salesman and got me exactly what I wanted for a car. He knew his stuff and went above and beyond to help me. The dealership took care of dealing with the registry and insurance company. Highly recommend Prime and Mike is the guy to go to!!! No pressure or stress involved! 

Edna Lucky Archer's profile image
Edna Lucky Archer 
5 years ago

Worked with Dennis Growbowski out of the Hanover dealership. Huge disappointment. He began to process my paperwork snd promised me a vehicle from another location, then didn’t tell me it was sold until over a week later. Now I don’t have the vehicle and I have a hard hit on my credit. Total lack of communication, He would tell me he would call me with updates but never did, I would have to call him and he would always tell me “ I’m working on it” but couldn’t tell me the car was sold until I walked into the dealership yester... read more

Dianne Glennon's profile image
Dianne Glennon 
recommend  Recommended
5 years ago

Kyle Fernandes - So, I've been to several dealers, preferring to stay away from them but needing to test drive to narrow things down. I went to Prime yesterday to test an Equinox - wasn't quite there with it and they thoughtfully arrived at other options based on my feedback. Kyle was great, no pressure, let me do what I needed to do to make a decision. We closed the deal today and both hubby and I are very happy with a very pleasant car-buying experience - something I never thought I'd say about a big dealership. Thanks to ... read more

Serenity R. L. Belo's profile image
Serenity R. L. Belo 
recommend  Recommended
5 years ago

We had a wonderful experience with Prime Buick GMC. We had an issue with our truck (it basically wouldn't turn off), and Kaitlyn at Prime Buick was more than understanding and extremely accommodating. She not only got the problem solved, but also helped get us a loaner car that was amazing. She has great customer service, and was extremely helpful! 

Sara Richard Berndt's profile image
Sara Richard Berndt 
recommend  Recommended
5 years ago

Recently we went to Prime GMC to look at purchasing a new car. We were lucky enough to have Kyle Fernandes meet us on the lot. Kyle was incredible! He was patient and understanding. After finding the right vehicle, we went to see Alex in the finance department. He was also incredible. They both were able to to take care of my husband and I; including getting our payments down to where we wanted them to be. We could not be more impressed with the team at Prime GMC! 

Andrew Held's profile image
Andrew Held 
recommend  Recommended
5 years ago

I’ve been leasing vehicles for several years and I strongly recommend Mike McInnis as your sales person. He was extremely helpful and able to get me where I needed to be. Mike’s always reachable and willing to talk, thanks again Mike. -A.Held 

Rick Corey's profile image
Rick Corey 
recommend  Recommended
5 years ago

The sales team were very friendly and understanding. Kyle Fernandes was Great!!! Very knowledgeable young man. Thank you Kyle. Rick & Cassandra 

Carlos J Marrero's profile image
Carlos J Marrero 
recommend  Recommended
5 years ago

The best experience on a dealership. They were really friendly and very nice. I recommend this dealer to anyone. Michael Mclnnis was an awesome salesmen, he will get you in the right vehicle thank you guys and thanks to Ravishankar McDonnell for getting me the best deal 

Frequently asked questions about Prime Buick GMC

How is Prime Buick GMC rated?

Prime Buick GMC has a 4.5 star rating with 1,226 reviews. 

When is Prime Buick GMC open?

Prime Buick GMC is open now. It will close at 5:00 p.m.  

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