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Prime Buick GMC

4.5

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1845 Washington St, West Hanover, MA, 02339, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.51,226 reviews
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Andrew Clark's profile image
Andrew Clark 
7 years ago
Jill O'Connell Lawn's profile image
Jill O'Connell Lawn 
7 years ago
Peg Jordan Merzbacher's profile image
Peg Jordan Merzbacher 
7 years ago

Paid cash for a “newer” 2015 used car and took delivery from our salesperson. Shortly thereafter and right before closing that day, the car failed MA state inspection at the dealership. The salesperson had left the dealership so I had no one to discuss the problem with. Never before have I bought a used car from a dealership where the car failed inspection before it even left their lot. Prime Buick GMC took my money and left me with a “rejected” car. How do you spell “Lemon Law” and “Major Disappointment”?...I spell it Prime... read more

Steven McCarthy's profile image
Steven McCarthy 
7 years ago
Carol Fiander Kenny's profile image
Carol Fiander Kenny 
7 years ago

Sales person Florian was great, he was very helpful and there was no pressure involved 

Ron Dardano's profile image
Ron Dardano 
7 years ago

I have 2 new vehicles from this dealership. First, the sales team was excellent, Peter was outstanding. Second, I have brought both cars in for service and never had an issue with the quality of workmanship or having the work done as quoted both in price and time to finish. Prime is what customer service is all about, starting with Kate one of the best customer service rep’s I have ever met. 

Phil Barry's profile image
Phil Barry 
7 years ago

Called to have roof racks installed on my Yukon XL, called, drove there, had them installed within an hour. Service department was quick, professional, and high quality. Thank you! 

Robert Johnson's profile image
Robert Johnson 
7 years ago

I have always had a good experience with this dealership I just brought my 2016 GMC Sierra pickup in for an oil change and they found and did a recalled software update while it was in the shop . They washed the truck and all is good. The staff in the service department are very nice ... took the time to explain everthing to me and showed me a computer diagnosis check on the truck showing all is good. 

Michael Lopez's profile image
Michael Lopez 
7 years ago

I have been dealing with Prime Buick for over 10 years and I can never be more pleased at the level of service they have provided. Whether it was purchasing a car 10 years ago or leasing our last 2 cars from them they have always been awesome. Everyone from Ravi,Dennis,Adam and especially Kate in service. I will always go back to Prime and recommend them to anyone. Thank you Prime! 

Frequently asked questions about Prime Buick GMC

How is Prime Buick GMC rated?

Prime Buick GMC has a 4.5 star rating with 1,226 reviews. 

When is Prime Buick GMC open?

Prime Buick GMC is closed now. It will open tomorrow at 12:00 p.m. 

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