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Primary Residential Mortgage, Inc.

4.8

About this business

Finding the right Salt Lake City mortgage company makes all the difference when buying a home. Why stress over the numbers and paperwork, when you can relax and let us handle the legwork for you. Whether you're a first-time home buyer, real estate investor, or simply moving to a new home, our in-house financing and variety of loan options will ensure that you receive the best mortgage program for your unique needs. 

Location details

1480 2200 West, Salt Lake City, UT, 84116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,700 reviews
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Scott A's profile image
Scott A 
2 years ago

It was a stress-free experience, and anytime I had questions, or concerns, he had the answers that helped get me through the situation. 

Business response:

Hi ***** - Thank you so much for taking the time to leave a review. We're happy to hear that you were taken care of in a "stress-free" way. Please let us know if we can help in the future! 

Vanessa L's profile image
Vanessa L 
2 years ago

I have only had my mortgage with this company for less then a year, and so far my experience has not been a good one. PRMI made an extra payment in error towards my homeowners insurance in June, which caused my escrow shortage to increase. I was advised by PRMI to get that extra payment back. Once that was done to then have it be applied back towards my escrow. This was in August. I did all they asked and due to my payment increase in their error had to make payments the last two months over the phone with a rep, not being t... read more

Business response:

Thank you for sharing your remarks regarding our Servicing Team. We are focused on addressing all customer feedback and are committed to achieving the highest level of customer satisfaction. Our resolution team is currently reviewing the information you submitted, and a response will be provided as soon as possible. If you wish to speak to someone on our team directly, you may contact a customer service representative by calling **************. 

Amir F's profile image
Amir F 
2 years ago

Very communicative, always available to talk, super transparent and realistic. Helped us achieve what we thought wasn't possible. **** and his team are great! 

Business response:

Hi **** - It sounds like **** was able to really help with your home financing needs! We're happy that you were taken care of. Don't hesitate to reach out if you need anything else! 

Danielle H's profile image
Danielle H 
2 years ago

Awesome, awesome, awesome service. I recommend Primary mortgage to anyone buying a home. The loan officers are friendly , caring and get to know you personally. Im very satisfied. Thank you everyone who worked on my loan. Special thanks to ****** 

Business response:

Hi ********! Thanks for choosing PRMI to help with your home loan. We're thrilled that you had such an awesome experience and we appreciate the time you took to leave us a review. We're here to help if you need anything else! 

nicholas d's profile image
nicholas d 
2 years ago

Excellent communication and made the whole process just easy. Never felt overwhelmed and my questions were always answered quickly and in plain English. They made everything go so smoothly. 

Sue J's profile image
Sue J 
2 years ago

************************* was always available to answer our questions. In fact many times he anticipated our questions and had already researched and could quickly respond! 

Walter W's profile image
Walter W 
2 years ago

*************************** is an excellent loan officer. She works very hard to bring everything together in a timely manner and facilitates everything that needs to be accomplished in a competent and professional manner. 

Kendall K's profile image
Kendall K 
2 years ago

My closing was not an easy one!! But *** maintained immediate and transparent contact. Navigated troubleshooting with ease and did it all with a sense of ***** and humor. She made my first home buying purchase so memorable! 

Adrian R.'s profile image
Adrian R. 
2 years ago

I cant express how much I appreciate working with the *********. Our experience working with them was beyond great. They held our hands all the way through our process. Words cant express how thankful we are. She made sure you thanked God first for everything lol. Great energy. I really recommend this company to anyone. 

Frequently asked questions about Primary Residential Mortgage, Inc.

How is Primary Residential Mortgage, Inc. rated?

Primary Residential Mortgage, Inc. has a 4.8 star rating with 1,700 reviews. 

When is Primary Residential Mortgage, Inc. open?

Primary Residential Mortgage, Inc. is closed now. It will open at 9:00 a.m. 

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