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Polestar Plumbing, Heating & Air Conditioning
- Home & Garden
- Olathe, KS
About this business
Location details
1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
fair and professioal
Business response:
Thank you for the review, Charles! We love feedback, and we're glad that you thought we were fair and professional. If you require any assistance in the future please let us know. We'd love to get out there to help you again!
We're punctual, quick and precise.
Business response:
Thank you for the great review! We really appreciate the feedback, and love that you thought we did a good job. We just want to say thank you for taking the time to leave us a review. It means a lot to us. If there is anything you need in the future, please don't hesitate to call. Thanks again!
Good work
Business response:
Thank you for the review Joe! We sincerely appreciate you taking the extra step and leaving us this review. If there's any way you think we could've been better, and gone from "good" to "great" please let us know!!! We're always looking to improve. Thanks again!
Prompt. Courteous. Very reasonable.
Business response:
Thank you for the review! Those are all things we stand by here at Polestar. We live by the golden rule of treating others how we would want to be treated. Thank you for taking the time to give us feedback. We'd love to help you out with any problems you may have in the future. Thanks again!
everything went according to plan. drain cleared in a timely manner. thanks
Business response:
Thanks for the review! Glad we got everything taken care of for you, as we all know drains can be pesky fixtures. Thank you for choosing Polestar, we're happy to have you as part of the Polestar family!
They always return my calls promptly. They are the hardest working group I've ever seen for any job.
Business response:
Thank you for the review! Our owner absolutely LOVED your comment they we were the hardest working group you've seen. We pride ourselves on our customer service and hard work, and we're so pleased you we're impressed with our service. If there's anyway we can help you in the future please don't hesitate to call! Thanks again!
I'm happy I found them
Business response:
Thank you for the review! We're happy that we found each other too. We love receiving feedback, so thank you for leaving some. If there is anything else we can do in the future, we'd be happy to come out! Thanks again!
Sam did a great job and he also cleaned up after he was done. I would ask for Sam next time when I need a plumber..
Business response:
Thank you for the great review! Sam is great at what he does, and he was delighted to hear that you were pleased with his work. We really appreciate your extra effort in leaving us feedback, and we love getting it. It helps us be a better company. If there is anything we could have improved on or done to make your service better, we'd love to hear it. Thanks again!
The technician was fine but the pricing was a clear rip off. It was 100 degrees out so they took advantage of the situation. They charged $245.00 for a $10.00 part. 10 min. to troubleshoot and replace the part. I understand mark-ups and service call charges but sheesh. My wife is ill so I had no choice.
Business response:
Mike we're sorry you felt this way about our service. I can absolutely assure you though that we didn't try to take advantage of the situation, as we always keep our prices as reasonable as possible, no matter the circumstances. Regarding the time it took, all of our technicians are well-trained so they can install parts very quickly, but more importantly do it correctly quickly. We have tried to reach out to you this week to see if there's anything we can do, but have not yet been able to make contact with yo... read more
Frequently asked questions about Polestar Plumbing, Heating & Air Conditioning
How is Polestar Plumbing, Heating & Air Conditioning rated?
Polestar Plumbing, Heating & Air Conditioning has a 4.5 star rating with 706 reviews.
When is Polestar Plumbing, Heating & Air Conditioning open?
Polestar Plumbing, Heating & Air Conditioning is open now. It will close at 10:00 p.m.
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