Polaris Industries Inc.

Daniel J 

on BBB

2 years ago

Horrible company didn't care at all that the 570 sportsman's I bought from them has been in the shop since day 2 of owning it. Already had a bad brake switch a differential leak and now this recall to stop riding because of faulty wiring . The company told d me things happen....... Even got the dealership involved and they said the same thing to the dealership. All I ask is to extend the warranty on this piece. Never will buy a polaris again learned my ******* Thought this company was the best. These best at s******* people ... read more

Don C 

on BBB

2 years ago

polaris owner all my life. Purchased a 2021 sportsman, owned for 5 days and had to return for a bad transmission. Waited months for the transmission to get fixed. Now I have it back only to be told by Polaris to stop riding it again for wiring issues. No time frame for how long this will take. So Ive got an 800 lb paperweight in my garage. NEVER will I purchase another polaris. First offer I get on this junk, its down the road. Polaris lost a customer. 

Chase H 

on BBB

2 years ago

2022 polaris atv sportsman **** xp S.Roughly *****k depending where you buy. I've been a polaris fan for years. They've been using ********************* shocks for YEARS. Still using them on 22 UTVs. But due to supply and demand they went with a cheaper shock, they said. Dealerships advertise the with ***********************. I seen the atv, test drove and had to have it. My fault for not looking it over until I got home, and drove it a couple hours. How are 22 utvs still being produced with *********************** but not t... read more

travis g 

on BBB

2 years ago

I purchased the 2022 Polaris 570 crew, nice looking machine but, so many problems. Before 50 miles the fuel pump failed leaving me walking.Before ************************************************************************** walking.At the same time the struts had issues with the washers creating a lot of noise and a poor ride.The exhaust was cracked and replace from the header back before 350 miles.The front CV axel spline slide out and mushroomed the end of the axel and the clip before 400 miles.Overall it was not worth the mo... read more

Heather S 

on BBB

2 years ago

We had a 2021 General 4 seater ride Command Delux on order since Dec.20 21. There were limited orders being taken to prevent supply/demand issues.We had a deposit and a signed sales agreement for a specific price non refundable and with a 6mo wait. 1/2022 we were notified it would be longer than target date due to computer chip shortage and would not be exactly way it was supposed to work. They offered refund of deposit which we declined. We were fine with wating for the product to hopefully be produced correctly. **********... read more

Steve P 

on BBB

3 years ago

Just received an email regarding a MSRP increase on prior orders for deliveries after April 1. There is the chance an additional increase if delivery ends up being later then July 1. Because of a signed contract they will not refund me deposit if I cancel order. Im at their mercy as they could delay longer for additional cost. This is more then just about the dollar then it is the principal. This is not the only struggle that Ive had. Bad business which could potentially cost them more by consumers such as me not returning. ... read more

Liz A 

on BBB

3 years ago

purchased a 21 Polaris Ranger in late 2020, it has made noises underneath since day one. Received a recall notice in December 2021 and this recall is one that makes the machine inoperable. I am 3 months into the recall notice and the parts are back ordered. I also found out there was a 2nd recall when I tried to schedule the first recall to be fixed, but I was never notified of the second recall by Polaris. I contacted **************** and they said part is back ordered and there is nothing we can do. I told them that is not... read more

Gary C 

on BBB

3 years ago

My comments relate to Indian Motorcycle **** a Polaris Industries company.I bought a new 2020 Indian ****************** motorcycle. After picking it up at the dealership and riding it about one mile I got a Check Engine light. I immediately returned to the dealer who looked the bike over and could fine nothing wrong. After getting the bike home more error messages popped up. The situation got so bad the bike would barely run and the dealer had to come pick it up. The bike then spent several weeks in the dealers shop while In... read more

DEREK K 

on BBB

3 years ago

I bought a brand new 2021 Sportsman 570 Premium last year. Within a couple of weeks of getting it home, it had starter issues. It would attempt to crank but wouldn't crank. The rear brakes also were completely worthless. No matter how hard to stood on the brakes you couldn't even get the back tires to lock up. I brought it back to my dealer and they said the brakes would work better with age and they forgot to look at the starter. After 4 trips to the dealer, I was told that Polaris told the dealer this was a normal thing an... read more