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Polaris Industries, founded in 1987, designs, manufactures and markets motorized products for recreation and military activities. The products offered by the company include all-terrain vehicles, snowmobiles, watercrafts, sport boats and motorcycles. The company also offers a variety of recreational products, including apparel, helmets, jackets, bibs and pants, leathers, and hats. Its subsidiary, Polaris Acceptance, offers various finance and credit options to customers for purchase of equipment. The company also provides se... read more
2100 MN-55, Medina, MN, 55340, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 4:30 p.m. | |
Sun | Closed |
Let me tell you the first experience with customer service stinks! ??. I call ********************** to see if I can send my radio in because it seems to not receives the radio waves correctly it has a lot of static in and out I've also installed their external antenna it did not help. ***** said I had to take my Northstar to a dealership when I can just handle the radio to see what's up with it they said I have to take the machine in for just the radio so it could be months before I get the machine back any dealership is no... read more
Polaris ranger crew cab NorthStar ultimate doors leaked bearings or gears grinding crank shaft leaked and they fixed it ??? Now it leaked so bad smoke filled cab. Frame welded with a concave weld so the gaskets on door do not seal. Command center has very poor reception and was not updated before it was sent out. Air conditioning does not cool unless it is 72 to 74 degrees. It is not going to cool if it gets to 80 or 90 degrees. It took 3 months to get parts for ************. It is in shop now. If it takes another 3 months t... read more
My Polaris caught ?? fire. Polaris has multiple models recalled and even though my model was included, they said the *** wasn't. Even though no changes were made. Beware you might end up WELL DONE!
I bought a 2022 polaris rzr xp 4 **** with the 5 year warranty I do alot of road riding it has **** mile on it and have it serviced on time. I was going down the road and the clutch Exploded I took it in to my dealer. They tore it down Sent in pictures, just had a new belt. Put on it 80 miles before this happened. And they told me they turned down the claim. Because the clutch had water spots on it. This is the third player that I have bought and never had a issue with their service. But I will never buy another one again. A... read more
************ purchased a 2021 Ranger XP NorthStar and it kept overheating and it was brand new, tried various methods to correct and after the first 6 months I decided to find the problem myself as the dealers couldnt fix. I jacked it up and removed the skid plate and I found a coolant hose that was missing a hose clamp and was never connected which caused the loss of a lot of Polaris coolant. They have by far the worst quality control of any company I have dealt with.Then I decided to try again and purchased a 2023 Ranger X... read more
We bought a Polaris Slingshot less than 6 months ago , and with only 297 Miles it had a problem and went to the dealership , and it has been there for more than 1 month with no repairs scheduled , this is a brand that I NEVER recommend everyone to buy products , terrible quality It is the worst service in its authorized network.
I bought a new 2022 Polaris General XP **** 4 seater and I ate up my 6 month warranty because of a noice in the front end and at which time it sat at the dealer for 2 months for the parts than I got a recall on it for a bad steering wheel so I could not drive it for almost 5 months until the new one came in and was replaced. Now I have just under a **** miles and the radio stop working on the ride command and it sounds like the amplifier is bad. The dealer today told me that they are see a lot of these going bad. No warranty... read more
On May 2021 I bought a brand new Polaris razor. I never brought the vehicle in but decided one day to go out on a trip when I went out on a trip the vehicle caught on fire. I didnt have any insurance on it. I bought the vehicle and full and they never mention insurance. it took me years to save ** to get that bike and now I dont have one at all and I am $22,000 short. I emailed the customer service and they told me that they could not help me .. can help please do
July 2021, I bought a new Polaris Razor xp1000 Turbo. 3 months after (October), there was a " stop ride" recall, for overload to the steering wheel, from manufacturer to dealer. It was a little over 3 months before the recall was dealt with and I was able to drive my machine again. I had the luxury of driving my machine from March to October and received another, "stop ride" recall. This time for the clutch. This recall laid up my machine from October to May. I called Polaris to complain, I had purchased extended warranty, c... read more
Polaris Industries Inc. has a 2.7 star rating with 207 reviews.
Polaris Industries Inc. is open now. It will close at 7:00 p.m.
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