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Pointe Pest Control
- Pest Control
- Post Falls, ID
About this business
Location details
6020 W Seltice Way, Post Falls, ID, 83854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Be careful of their billing practices. Just this month my debit card was charged for the remainder of a bill without my authorization. It nearly overdrew my account. When I called to complain, the office person even said sometimes their system self-checks the authorization that allows that to happen! To make it more difficult you have to call them to delete your credit/debit card on file. You cannot do it through their customer portal. Their services are good. We have had far fewer creepy crawlies, but their billing services... read more
I had quite an agreeable conversation with a Pointe Pest Control agent who came to my door last night (7/20/2017). He said that he was working with my neighbor two doors down (I have not yet confirmed this) and could give me a really good price on work done at my house/yard. One of many question I asked were how the compounds used by Pointe Pest Control affect honey and bumble bees and specifically if any were neonicotinoids. The answer was no pollinators were targeted and although I honestly can't say that the young man sai... read more
Business response:
Hello ****, and thank you for contacting us about this matter. I will present your comments to ownership and review the matter accordingly. We appreciate your feedback and we strive for excellence in what we do. Thank you again and have a great weekend.
Fast & efficieny. Great job, very courtious.
Business response:
Thanks *****! We appreciate you choosing us! Thank you for the kind words and positive review. We're here to help, so feel free to let us know how we can be of assistance in the future. Thanks again and have a great weekend!
Pointe Pest Control were friendly without being pushy, efficient, and on time. I am pleased with their service.
Business response:
Thank you ******! We appreciate you choosing us and look forward to working with you in the future. Thanks for your positive feedback and kind words. Have a great day!
Twice within 1 week a young man had knocked on our door WITH A LARGE NO SOLICITING SIGN, wanting us to sign up with pointe "your neighbor is signed up" ( Texted said neighbor no he wasn't signed up) Why would I want to do business with someone who can't read english??
Business response:
Hi *****, I am sorry to hear of this negative experience. I assure you that we strive for customer service excellence and so I will be sure to address this matter in more detail with our staff. Thank you for bringing this to our attention.
Salesman was very friendly. He was able to explain their services and answer all questions I had. The two men that came to complete the service were also very friendly and knowledgeable. Comfortable with the entire experience!
Business response:
That's so great to hear *********! Thank you so much for the kind words, and for taking the time to write us a note. We appreciate you choosing us, and please let us know how we can be of assistance in the future. Thanks again and have an excellent evening!
They are awesome!
Business response:
Thanks ***i! We strive for customer service excellence, so we appreciate your positive review. Let us know how we can help in the future. Thanks again and have a great day.
Pointe techs have kept my property free of insect and arachnid invaders for several years. They show up on time and are knowledgeable about their trade. I recommend them highly.
Business response:
Thank you ****! We appreciate your recommendation. We're certainly happy to know that you're satisfied with our services and we're glad to help out however we can in the future. Thanks again, and have a fantastic weekend.
On time, and respectful. Overall great service!
Business response:
Thanks ******! We strive for customer service excellence, so it's great to hear that you're satisfied with things. Thank you so much for taking the time to let us know, and for choosing us for your pest control in the first place. We appreciate your business and look forward to helping in the future, however we can. Have a fantastic day!
Frequently asked questions about Pointe Pest Control
How is Pointe Pest Control rated?
Pointe Pest Control has a 4.9 star rating with 4,088 reviews.
When is Pointe Pest Control open?
Pointe Pest Control is closed now. It will open at 7:30 a.m.
Need help? Contact us.
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