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Pointe Pest Control
- Pest Control
- Post Falls, ID
About this business
Pointe Pest Control is the premiere pest control agency in the North West. Why? We believe in providing excellent service to every customer.
Location details
6020 W Seltice Way, Post Falls, ID, 83854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A phone service rep in Oregon basically refused to listen to my request to cancel service, even though I said I would pay the contractual severance fee! I had to call a national toll-free number to get service cancelled, and they waived the cancellation fee! The service rep for Oregon whom I had spoken with earlier has called and left messages twice wanting to discuss why I cancelled and what they could do to get me to restore service. What a pest!
Business response:
***, Please accept our apology. It is our customer service policy to follow up with a customer after they have cancelled to see if there is anything we can do to remedy an unsatisfactory situation and to better understand why the customer cancelled, so we can learn from our mistakes and improve our customer service in the future. Thank you for bringing this to our attention. We will try to be more sensitive with our follow up process in the future.
I was having a pest problem and called pointe pest control to come out to help. There services would have been out of my budget but they told me things I can buy and use myself to take care of my problem. They were so kind, this saved me so much money that I didn't have to spend. I will never go anywhere else in the future.
Business response:
Thank you ****** for your kind review of our services. Please don't hesitate to call us if you experience any additional pest problems.
Frequently asked questions about Pointe Pest Control
How is Pointe Pest Control rated?
Pointe Pest Control has a 4.9 star rating with 3,549 reviews.
When is Pointe Pest Control open?
Pointe Pest Control is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
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