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Pointe Pest Control
- Pest Control
- Post Falls, ID
About this business
Location details
6020 W Seltice Way, Post Falls, ID, 83854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
John made the whole pest control process very easy. He really knows his stuff. Will recommend him and Pointe Pest to anyone who needs help.
Business response:
Thank you **** for your review. We greatly appreciate your feedback. We look forward to providing you with outstanding service, no matter what the pest. Best regards, Pointe Pest Control
We were very pleased with the service we received today. John from Pointe Pest Control was on time, attentive to our needs, and went out of his way to ensure we were satisfied.
Business response:
*****, Thank you for taking the time to review our services. It is greatly appreciated. We strive for excellence in customer service each and every day and it's nice to have our customer's feedback. If you have any questions or concerns, please call us at (509) 590-4100. Best regards, Pointe Pest Control
A phone service rep in Oregon basically refused to listen to my request to cancel service, even though I said I would pay the contractual severance fee! I had to call a national toll-free number to get service cancelled, and they waived the cancellation fee! The service rep for Oregon whom I had spoken with earlier has called and left messages twice wanting to discuss why I cancelled and what they could do to get me to restore service. What a pest!
Business response:
***, Please accept our apology. It is our customer service policy to follow up with a customer after they have cancelled to see if there is anything we can do to remedy an unsatisfactory situation and to better understand why the customer cancelled, so we can learn from our mistakes and improve our customer service in the future. Thank you for bringing this to our attention. We will try to be more sensitive with our follow up process in the future.
I was having a pest problem and called pointe pest control to come out to help. There services would have been out of my budget but they told me things I can buy and use myself to take care of my problem. They were so kind, this saved me so much money that I didn't have to spend. I will never go anywhere else in the future.
Business response:
Thank you ****** for your kind review of our services. Please don't hesitate to call us if you experience any additional pest problems.
Frequently asked questions about Pointe Pest Control
How is Pointe Pest Control rated?
Pointe Pest Control has a 4.9 star rating with 4,088 reviews.
When is Pointe Pest Control open?
Pointe Pest Control is closed now. It will open at 7:30 a.m.
Need help? Contact us.
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