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Plato's Closet
- Used, Vintage & Consignment
- Burnsville, MN
About this business
Clothing Clothing & Accessories
Location details
14603 Co Rd 11, Burnsville, MN, 55337, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for your feedback. I have talked to all staff today in regard to your return. The receipt that you had was not our sale receipt which would of shown proof of purchase for your jeans. I am sure that you understand with the nature of our business of resale, that our seven day return policy clearly states that we need the tag and register receipt.
I've been there to sell clothes twice and won't ever return to buy or sell again. This time they bought three things (a new MN Wild sweater, a new North Face sweatshirt, and a used men's polo) that were worth well over $100 total, and they gave me $10.55. Terrible customer service and no idea how to respectfully conduct business. Don't sell here.
Business response:
Thank you for your feedback. It has always been our policy, if you as a customer do not like our quoted prices, you can take you items back. I will sure look into the quote you were given. Thanks for your input.
So clean and organized.Great prices and selection. Almost like shopping new.☺
Business response:
Thanks Amylee for your nice comments, and for being our customer! Have a great day😍
Platos closet has always been spoke about very highly to me , I've been to this location 3 times and have had an awful experience. My items were new , worn maybe once or twice . The teenage girls that work there seem to have no retail experience not to mention that they only looked at the top of the bag , because they couldn't handle multitasking at the job , with individuals trying to sell items and interacting with customers at the same time . I've brought in shirts that are the same design line in which we on their shelve... read more
Business response:
Hi Tiffany, Thank you so much for your feedback, I sincerely apologize for your experience at our location and we would love to help make your next experience better. If you would like to bring your items back in we would love to have a manager go through your buy!
This has to be the worst store ever. Took in clothes that were worn maybe once, some still with tags on them. Girls (teenagers) working were very rude and didn't even look at over half of the items I brought in. I don't know if the corporate people know how badly this store is run but I do know someone who works for the corporation and plan to let them know.
Business response:
Hi Kim, I am assuming you were their with your sister, since you both reviewed us with a negative experience. Would love to discuss further with you. Could you let me know how I can contact you.
Business response:
Jessie, this is Sue. I would love to discuss further with you about your experience. Please give me a call at the store if you get a chance. Thanks.
Apparently, your "cash" back for your clothes expires, which is absolutely outrageous. So glad I gave away my clothes for free to this place. Will not return.
I've been to this store several times looking to sell and buy clothing. The problem with this store is, when I go there to sell, they always turn down my BRAND NEW items and accept others very worn out stuff. I've been there to shop and I've seen the same shirts sitting on the rack for over months. It's ridiculous. If you want to sell clothes, take your business elsewhere. Not worth the time.
Frequently asked questions about Plato's Closet
How is Plato's Closet rated?
Plato's Closet has a 2.6 star rating with 485 reviews.
When is Plato's Closet open?
Plato's Closet is open now. It will close at 6:00 p.m.
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