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Philpott Ford

4.3

About this business

Location details

1400 US-69, Nederland, TX, 77627, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,084 reviews
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Cody Taylor's profile image
Cody Taylor 
recommend  Recommended
4 years ago

Great service!! Great people!! 

Business response:

Cody Taylor, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Ford! We look forward to your next visit! Take care! 

Captn Steven Dahl's profile image
Captn Steven Dahl 
4 years ago

You have better options in Southeast Texas. 

Business response:

We would like to get more details about your experience; please reach out to us at your earliest convenience at (866) 796-0839. 

Jesse Cozad's profile image
Jesse Cozad 
4 years ago

I had my cab bushings changed out......I was missing a few bolts when it was “ready”. 

Business response:

We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 796-0839 so we can work towards a resolution. 

Shawn Butler's profile image
Shawn Butler 
4 years ago

piss poor communication and the work that was done on my truck I should not have had to pay for. the issue i had started the day after i got my truck back from other recall work but i got told it didnt happen during the recall repair. i have bought my last 6 vehicles from philpott but there is a good chance there will not be bought any more from philpott 

Business response:

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 796-0839. We look forward to hearing from you. 

Sandra Jackson Brown's profile image
Sandra Jackson Brown 
recommend  Recommended
4 years ago

Very good service! We take our car and truck for service at Philpott! Have always had a good experience 

Business response:

Sandra Jackson Brown, thank you for your kind review; we are happy to pass along your comments to the team here at Philpott Ford! We hope to be of service to you again in the future. Best wishes, Philpott Ford 

Dante Moreno's profile image
Dante Moreno 
4 years ago

Terrible customer service from upper management. Went through the process of getting credit checked, to be informed that the vehicle was sold to another buyer and later told that it’s not their problem. Very disrespectful and highly unprofessional. Do not buy at Philpott Ford. 

Belinda Duhon Fountain's profile image
Belinda Duhon Fountain 
recommend  Recommended
4 years ago

Use Tanesha for all of your Ford service needs. She is fantastic. 

Business response:

Hi Belinda, we are so glad that we were able to help you out, and thank you for the kind words about our service team member, Tanesha! We look forward to your next visit! Take care! 

Cathy Benson Nohavitza's profile image
Cathy Benson Nohavitza 
recommend  Recommended
4 years ago

Great service Would recommend. 

Business response:

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

Brad Burnett's profile image
Brad Burnett 
recommend  Recommended
4 years ago

Philpott gets a thumbs up today! I brought my truck in for a warranty repair. Mrs.Saurage (service mngr)processed the paperwork quickly and called me in 1 HOUR with my truck ready to go! She was very professional and courteous. All the service folks were true professionals. Brad Burnett 

Business response:

Brad Burnett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Philpott Ford. We look forward to your next visit! Take care! 

Frequently asked questions about Philpott Ford

How is Philpott Ford rated?

Philpott Ford has a 4.3 star rating with 1,084 reviews. 

When is Philpott Ford open?

Philpott Ford is open now. It will close at 7:00 p.m.  

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