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Philpott Ford

4.3

About this business

Location details

1400 US-69, Nederland, TX, 77627, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.31,014 reviews
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Jeana J. Campbell's profile image
Jeana J. Campbell 
recommend  Recommended
4 years ago

I can not thank Mike Allen enough for helping me get into my new beautiful car! I am super picky & he sure enough found the perfect car. The entire process was so easy & fast. I’ve bought from Ford dealerships in the past & Philpott was by far the best experience I have had. I highly recommend them! Especially Mike for putting up with me & making the process so easy! 

Business response:

Jeana J. Campbell, we are glad we could help! We can't wait to see you again, have a great day. 

Ronald Villanoueva's profile image
Ronald Villanoueva 
recommend  Recommended
4 years ago

Stacie was great with service department. Kept me updated on my vehicle repairs 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Jerry Tr's profile image
Jerry Tr 
4 years ago

Went for basic oil change, will not be coming back or buying anymore vehicles from this place 

Business response:

Jerry Tr, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you are willing to give us another chance, please reach out to us at (866) 796-0839 to speak to our manager directly. 

Denise Stefflen Landry's profile image
Denise Stefflen Landry 
4 years ago

I don't know why Philpott Service would want me to complete a survey, when I have yet be scheduled for a recall I reported a month ago. First call was never returned, they said my voicemail was full...it was not and I did not have any missed calls. Second call said they were needing my mileage, that was 2 weeks ago. I purchased my Explorer from Philpott and bought an extended warranty from Philpott. I can't say I'm a fan of Philpott's service department. 

Tim Bonnin's profile image
Tim Bonnin 
recommend  Recommended
4 years ago

A shout out to Keegan Johnson, Philpott Service Specialist. I experienced a problem with my Ford F-150. When I say that Keegan exceeded my expectations, that is truly an understatement. Keegan was personally involved in assuring that my vehicle received the necessary attention and was properly repaired. He was engaged and kept me posted as to the progress of the repair. Even after the issue was corrected, Keegan contacted me several times, including today, to assure that I was pleased with the repair. Kiddos to Keegan and al... read more

Noelle Sanders Maldonado's profile image
Noelle Sanders Maldonado 
recommend  Recommended
4 years ago

The key to my truck broke today. It was an emergency to replace it due to my hectic schedule. They were able to get a new key, reprogram it and send me on my way 15 min before closing. I appreciate the effort on a Friday afternoon! 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Randall Bridges's profile image
Randall Bridges 
recommend  Recommended
4 years ago

Brice Williams was awesome to work with to purchase our car. He was quick to respond when messaging and was a joy to be around while looking at cars and test driving. I highly recommend him. 

Brandy Thigpen Craft's profile image
Brandy Thigpen Craft 
recommend  Recommended
4 years ago

I & My Husband Chris Craft have not been here, We live in Ragley, Louisiana, but I just wanted to say "Hi"! When I was a young kid My Family lived in Nederland & at the elementary school that I went to I had a Teacher named Mrs. Philpott, & I just remember that She was SO NICE & PRETTY, ALWAYS DRESSED SO NICE! I remember that it was the year Michael Jackson had Thriller album & I think He was burned! There was an eclipse whilst We lived there, & I watched the Cujo movie at Our Neighbors' House, too🐶🙄! I ALSO REMEMBER MRS. ... read more

Louis Woods's profile image
Louis Woods 
recommend  Recommended
4 years ago

Excellent service. Mike in Internet sales did us right 

Business response:

Louis Woods, we are glad we could help! We look forward to your next visit! Take care! 

Frequently asked questions about Philpott Ford

How is Philpott Ford rated?

Philpott Ford has a 4.3 star rating with 1,014 reviews. 

When is Philpott Ford open?

Philpott Ford is closed now. It will open at 9:00 a.m. 

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