Philippose Jay M MD

Anonymous 

on Healthgrades

8 years ago

Office personnel are extremely incompetent! Did not contact insurance for pre approval for a procedure until the day before it was scheduled. Needless to say, the appointment got cancelled due to insurance not being contacted soon enough. My husband had gone without his diabetes medicine, gone through the liquid diet, and took laxatives only to find out his appointment had been cancelled! The doctor is always on his computer and never interacts with the patient. Do Not go to this "so called" Dr. 

Anonymous 

on Healthgrades

8 years ago

Consider me old fashioned but their is a certain level of professionalism you should show when working in the medical field. I am all for expressing ones personality but blue hair in a doctor's office is not the place. I would expect to see something like this at Applebees or even out bowling with the grandkids but not in a doctor's office. Its very unproffesional and reflects on the establishment. So do first impressions not only was her hair blue but she didn't express a welcoming attitude. 

Don T. 

on Healthgrades

9 years ago

Each appointment was an hour or more after the scheduled time. One hour and 23 minutes for a colonoscopy, most spent in the waiting room (cold) suffering the results of the prep fluids. The final straw was the follow up. Waited 40 minutes and people still ahead of us. But the blond saleswoman in the short dress and 3 inch heels was seen immediately. I complained to the office manager and left. Dr Philippose will have sent a report to my family practice Dr so I'll follow up there. No excuse 4 it 

Anonymous 

on Healthgrades

9 years ago

Dr, Philippose was referred by PCP. I mainly saw Dr. Philippose's back for 90% of my appointment. He typed nearly the entire time and then read his concerns from the screen . He didn't listen well and I felt he didn't get a clear picture of my symptoms. He performed an endoscopy and a colonoscopy, and both procedures went very well. I don't doubt he may be skilled at what he does and may be knowledgeable, but his bedside manners and interpersonal skills are nearly non-existent.