Petsmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Colorado Springs PetSmart today! 

Location details

2965 New Center Point, Colorado Springs, CO, 80922, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,148 reviews
Select a rating
Jennifer Martinez's profile image
Jennifer Martinez 
5 years ago
Torres Katiria's profile image
Torres Katiria 
5 years ago
Chaplain Rob Patterson's profile image
Chaplain Rob Patterson 
5 years ago

The groomers always do such a great job!! Our little one just loves Miss Savannah. 

Dan Castillo's profile image
Dan Castillo 
5 years ago

Horrible customer service in grooming. Manager on duty today 3.24.19 at 1pm was extremely rude. It should not take 2 hours for my dog to get a nail trim. We had an appointment, as I am waiting 4 people with out appointments came in and were ushered on in. I will not be back here, what a shame too. I normally never leave a negative review anywhere, but this was just pathetic. 

Mindy Hillbun's profile image
Mindy Hillbun 
5 years ago

You guys did a great job on my little man and it was his first time❤️❤️. I couldn’t leave a tip on my credit card so people’s remember to use debit and get cash back. I will definitely go to the same girl and tip extra next time! Thx y’all so much! 

Jenna Marie's profile image
Jenna Marie 
5 years ago

Charles is the bomb! He is very knowledgeable regarding Cichlids and other types of fish. He has helped my husband and I tremendously with our tank and all of the many wiestions we've had. I recommend him and this PetSmart location 100%. He is the only person we will ask from here on out, as we trust what he has to say. Thank you, Charles! 

Brittney Adkins's profile image
Brittney Adkins 
6 years ago

Purchased a guinea pig last week and they said they cover vet bill within 14 days of purchase. Took him in today and the manager literally told me they will only cover the cost if I returned him for a refund and left him there for 28 days of his treatment and then possibly repurchase him once he is healed. I don't want a refund and I should be able to keep my pet and take care of him at home!! Their pet care policy is outrageous and despicable. I'm disgusted. The manager even had the audacity to offer me a different guinea p... read more

Joel Kelly's profile image
Joel Kelly 
6 years ago

Don't buy fish from this store. Their filtration is horrible. You can see evidence of high ammonia, and fish frequently have ick. All their tanks (which are extremely overcrowded) are on the same filtration system. Today there was 2 dead fish just floating in tanks. It's very easy to remove dead fish. If you work in that area, you should be on top of it. It takes less than a minute to scoop dead fish out, thus making the tanks more appealing. I could go on for a while about what has caused me to doubt this stores professiona... read more

Jessie McCoy's profile image
Jessie McCoy 
7 years ago

Brought my cat in for a shave and a bath because of the summer coming on. First off the “cat groomer” was late by 10 minutes. Then when I was checking in, her attitude was completely shitty. My cat didn’t agree with the bath so the lady couldn’t do it. That’s fine, no problem with that. When I asked how the shave went she said that my cat did great and it was fine. Why, then, does it look like a toddler shaved my cat?! You can see the clipper marks all over her body. She still has tufts of uneven hair at the tops of her legs... read more

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 2,148 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com