Petsmart

Tiffany S. 

on Birdeye

4 years ago

Do not bring your pet to the store located on Memorial Rd in OKC for grooming. Groomer hurt my mother's dog (tiny senior Shitzu) enough where we had to take him to the vet. Called corporate and there must have been something on the video surveillance at that location showing the groomer's actions....Corporate paid for the vet bill and refunded the grooming cost, within only a few days of the incident..... 

Cin E. 

on Birdeye

4 years ago

Just a warning to all the people interested in purchasing a cat. Feline Underground Rescue. ESPECIALLY PARENTS WITH CHILDREN The worker Amber is extremely rude Me and my 2 year old went to this location to meet with the cats. My daughter of course was beyond excited (reminder meet with cats not this woman) We met with her 2 times the second time We we about to leave and of course my daughter was playing with the toys playing with the kittens. This women Amber looks my daughter dead in the eyes says. "No dont do that ! You be... read more

Cin E. 

on Birdeye

4 years ago

Just a warning to all the people interested in purchasing a cat. Feline Underground Rescue. ESPECIALLY PARENTS WITH CHILDREN The worker Amber is extremely rude Me and my 2 year old went to this location to meet with the cats. My daughter of course was beyond excited (reminder meet with cats not this woman) We met with her 2 times the second time We we about to leave and of course my daughter was playing with the toys playing with the kittens. This women Amber looks my daughter dead in the eyes says. "No dont do that ! You be... read more

Indira K. 

on Birdeye

4 years ago

I know for sure I’m never gonna bring my Dog over there , Man who is in a charge his name is Bobby he sent me home today again , fifth time always fine something, I’ll leave my work or take day off to take my lovely dog over there and every time when I have a appointment I have been sick in my stomach what is going to be today did he’s going to take him or he’s gonna send him home ?? He have too many reasons not to take him , he can’t give him a haircut because hair it’s to messy, or his nails it’s too long he can’t ... read more

denise h. 

on Birdeye

4 years ago

Took my Dog there for a bath haircut well he got cut alright there is cuts from razor in five different spots on his body.. Thought they were professional groomers. If you love your pet you better think twice before going there 

becca s. 

on Birdeye

4 years ago

I had an appointment for my dog Penny at 1 PM on July 15. I dropped her off at 12:30 for her appointment and was not told any specifics, but we have used pet smart grooming numerous times before and it has always been the 2 hour turn around time after the appointment start time. 4:00 PM rolls around and i have heard absolutely nothing from petsmart, so i give them a call. My call was answered and I asked about the status of Penny, and he said he would check. He came back on the phone and the only thing he said to me was "we ... read more

Gordon G. 

on Birdeye

4 years ago

How do you have to wait a month to have your dog groomed to only have them cancel not one but two appointments? Ridiculous! I'll find anyway to spend my $90! 

Mike E. 

on Birdeye

4 years ago

At Petsmart in Morganton NC Madison and Kolten went above and beyond to help us when buying our birds and bird supplies these two people are amazing people if we could we would give 10 stars. Thank you so much Madison and Kolten 

Anita R. 

on Birdeye

4 years ago

My dog has been staying at this pethotel for years. Kenya and all the other associates are very passionate about keeping their guests safe and happy. I highly recommend.