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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

72 Hazlet Ave, Hazlet, NJ, 07730, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.0996 reviews
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Jim Higgins's profile image
Jim Higgins 
7 years ago

Went Sunday with a rattle under my car. Dropped it off at 10:30 called 3:30 and was told I need brakes for $700. I said I just had breaks done two years ago was told breaks go. I brought original bill in and got quote down to $380. They told me brakes were rattling. When I went to get car I asked about rattle they said oh let's check and it was the heat shield. I took it home. Monday u picked up a screw and had to take it back. Spoke to manager about day before he didn't seem happy why I took car in wasn't addressed. They pl... read more

Mike Dente's profile image
Mike Dente 
7 years ago

I swear to god im never going to Pep Boys Auto Parts & Service ever again My cars been accelerating kinda funny last two days and i saw my check engine light on so i bring it in at literally 3:15 pm I call them at 6:45 see whats good with it and they say theyre probably not gonna be able to check it out today mind you they close at 8 . They werent doing any work just a simple diagnosis You mean to tell me you cant look at my car in 5 hours and why wouldnt you tell me that !? Tfff 

Genevieve Naffin's profile image
Genevieve Naffin 
7 years ago

Spent my Friday morning getting yelled at by a mechanic to move my vehicle that I brought in for new tires. Was already upset by 9am. What a way to treat a paying customer. The only saving grace is Tony the Service Manager; he's always courteous. 

Shawn Ecklof's profile image
Shawn Ecklof 
7 years ago

Went in for appointment and asked if I am leaving my car. What's the sense of making an appointment then ?? I was told it would be an hour when I made the appointment. Employee had major attitude. Manager meets me in the parking lot asks for my keys and he would take car of me and not to worry about employee he is out of there in 3 days for a new job. Well I am sure I am not the first customer he has extended an attitude to so why was he even there to extend his attitude to myself in the first place. NEVER will I spend my mo... read more

Veronica Jane Kingsbury's profile image
Veronica Jane Kingsbury 
8 years ago

There are two older men who are ver rude! Will never go back here!! 

Rosemary Spagnuolo Glancy's profile image
Rosemary Spagnuolo Glancy 
8 years ago

Bad experience. I had an 8:00 am appointment for an oil change. I was there for 2 hours! They claimed they didn't know how to do it. I have a Mini van....🙄 

Bill Stefanelli's profile image
Bill Stefanelli 
8 years ago
Rong Zhu's profile image
Rong Zhu 
8 years ago

I made a 3 pm appointment online for a brake service on May 28th, and when I got there I was told they have to push back all appointments and asked me come back on May 30th. I rescheduled the appointment at the store to 4PM May 30th. Around 1PM I called the store, and they told me they could not make it due to lack of technicians. Luckily I called up front instead of being disappointed again at the store. 

Joanne Kohn-Dayback's profile image
Joanne Kohn-Dayback 
9 years ago

These guys took really great care of me and my baby when not one, but two of my tires were flat. I dropped off one of my tires yesterday to be fixed and couldn't wait for it to be installed since I had to go to work. It went flat because due to the fluctuating cold/warm temps and the fact that I don't drive much, the seal around the rim had come apart from the tire. I went back today, Feb 21st, to have in put back on my car, and noticed another one of my tires was going flat. Well that one actually had a nail in it. They put... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 996 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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