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Pep Boys Auto Parts & Service

3.6

About this business

Location details

6755 NE Loop 820, North Richland Hills, TX, 76180, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6818 reviews
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John Daggett's profile image
John Daggett 
10 years ago

GREAT service from Dave and Jon in the Parts department! No hassle no BS on warranty return&replacement. Very helpful on answering auto troubleshoot&repair questions too, they really know their stuff! 

Karen Ross Sutton's profile image
Karen Ross Sutton 
10 years ago

They stole our van. We put it in the shop to be fixed and have never seen it again. I call the complaint line everyday but no manager has ever bothered to call me back. Not the area manager, district manager, or even the district Vice President. 

Scott Durham's profile image
Scott Durham 
10 years ago

Tech seem ok. Not a fan of the service manager I talked to. Had an appointment, quoted an hour for alignment when setting appointment. Arrived on time, told would be a total of hour to hour ten minutes. 1 hour later they had not pulled mine in to the bay. Service manager says we will still have it done in time because an alignment only takes 10 minutes. I should have took my keys and left then. Waiting about an hour more and late back to work. I gave them another chance after a questionable last time. I will not be back whil... read more

Kara Sue Armstrong's profile image
Kara Sue Armstrong 
10 years ago

NO STAR!! What a joke of a place of business! Inspection on a work truck over $2405.95. It passed but they keep doing more stuff to jack the price up. Not to mention they have had the vehicle going on 10 days. We got it back after 7 days of a 2 day job and it leaked everywhere. Worse shape now than before it went in. 

Ethan Cain's profile image
Ethan Cain 
12 years ago
Mabel Lynn's profile image
Mabel Lynn 
12 years ago
Helen Lohman's profile image
Helen Lohman 
12 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 818 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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