Pep Boys Auto Parts & Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

6755 NE Loop 820, North Richland Hills, TX, 76180, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6746 reviews
Select a rating
Shelly Perez's profile image
Shelly Perez 
5 years ago

while I realize that I am a woman walking in with small children 3 small children they were well-behaved and I did not need to be greeted like I was a silly woman in an auto parts store I actually know how to work on cars thank you very much sir 

Michael Winters's profile image
Michael Winters 
5 years ago
Michael James Fleming's profile image
Michael James Fleming 
5 years ago

pep boys offered to change my thermostat today on my 2002 Honda accord for only $425.. So l did it myself for $16.. Thanks Pep Boys for teaxhing me to NEVER EVER take my car there again .. ever. 

Ryan Phoenix's profile image
Ryan Phoenix 
5 years ago

Roanoke TX. location removed the tire sensors on my car and didn't put them back. Twice. I'll remove this rating when I get the sensors placed back on my car tires. All I did was get a tire change. Sending ratings to every location and site I can find. All I recall is that it was a smooth talking dike that changed the tires. 

Patricia Moore Goff Hand's profile image
Patricia Moore Goff Hand 
7 years ago

These guys, from Kevin, the Service Manager, to Brian and Oscar, are absolutely awesome! My car was such a nightmare for Oscar and they were able to pinpoint the exact problem and fixed it. I have complete confidence in these guys. Can't say enough! 

Shannon Kraft's profile image
Shannon Kraft 
7 years ago

Been going here for all our repairs and inspections for 3 to 4 years...D.J. and Mudi are awesome!! They always go the extra mile! 

Nestor Estrada's profile image
Nestor Estrada 
8 years ago

Walked in, two women at counter, I wasn't acknowledged. Walked around, was passed by not one, but two employees, not acknowledged. Found what I was looking for: bug deflector for my '16 Silverado about $130, back up camera for my Silverado about $199, plate cover about $13, guess where I DIDN'T spend my money? On my way out passed two of the three employees and no one acknowledged me even though I received eye contact. Am I too brown? Is it the time change? Were they having drama? A competition between themselves on how many... read more

Derek Grace's profile image
Derek Grace 
8 years ago

Horrible customer service. Service manager and service advisor Recommended and completed service repairs that were not needed against advice of their technician. Caused damage during repair while losing wheel lock key. 

Mark Parish's profile image
Mark Parish 
8 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 746 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com