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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

7201 E Washington St, Indianapolis, IN, 46219, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8850 reviews
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Summer A Hudson Sloan's profile image
Summer A Hudson Sloan 
8 years ago

Needed a new tire. They accidentally changed out the wrong tire. But, they made it right and gave me a huge discount on the second tire AND paid for the snack I grabbed in the store since I missed my lunch break. Great service save today Pepboys! 

Raine Cole's profile image
Raine Cole 
8 years ago

Absolutely above and BEYOND service. Had a part replaced on my Honda Civic by a Pep Boys in Michigan and this Pep Boys was able to FIX my car again and went ABOVE expectations to fix my breaks that were also done incorrectly. Highly recommend speaking to Brandon or Josh for any service needs!! 

Adam Friedenson's profile image
Adam Friedenson 
8 years ago

They are nice and friendly. I was pleased they did good professional work . I would come back.... 

Heidi Harris's profile image
Heidi Harris 
8 years ago
Ryan Ocampo's profile image
Ryan Ocampo 
8 years ago

This place is honesty shit fuck you guys I ordered my part next day to your store and not only did it not come in next day I wanted longer then a week just for you fuckers to cancel the fucking order 

Melody Rose Mosier's profile image
Melody Rose Mosier 
8 years ago

On Aug 23rd around 4:30 pm. I show up at the doors of the store my 10 month old in hand my kids screaming and my mom barely being able to breath, and was welcomed by some of the nicest people I've seen in a while. There was a tornado about 3 blocks from us. My kids where scared and we all was socked. Thay sat us down gave my mom a drink and even gave my kids a treat while the storm passed. I just wanted to show how thankful I was that they was there to calm my kids down.. 

Debbie Washmuth's profile image
Debbie Washmuth 
8 years ago

Valve stems on new tires shouldn't rot in just a year. Had 2 that did to where one just fell off. Will never do business with them again. 

Chris Tort's profile image
Chris Tort 
9 years ago
Scott Schoberg's profile image
Scott Schoberg 
9 years ago

Props to John, the store manager, for his outstanding customer service last night. I tried to buy tires online and get the 20% discount. Website locked up so I called and made an appointment the old fashioned way. I printed off the screenshot with the discount, his computer wouldn't accept it, so he went in and manually adjust the price to the discount. Now that's customer service folks! John, you've got my business from here on out. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 850 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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