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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

7201 E Washington St, Indianapolis, IN, 46219, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8850 reviews
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Ian Zelgowski's profile image
Ian Zelgowski 
4 years ago

I was told there would be a one hour wait when I came in for my scheduled oil change. It has now been over two hours and my car hasn't even been touched. I'm not coming back. This was a scheduled appointment I made a week in advance.Honestly, this place deserves to go out of business. They are at the bottom of the pile on customer service skills. 

Marie Brown's profile image
Marie Brown 
recommend  Recommended
6 years ago

Omar is great, had me in and out on a busy day in less than 2 hours 

Kisa L Cunningham's profile image
Kisa L Cunningham 
6 years ago

Horrible service! I've been going here for 2 years. The price has doubled and don't perform all of the services requested. I paid over $40 for an oil change on a Chrysler 200. Oil changes come with tire rotation and air pressure check. My tires were low when I arrived and when they told me they were done. When questioned they put air in my tires, all different amounts, and I left with my car smelling like oil. After getting home I noticed my tires were never rotated. I know this because I just had a type plugged at tire barn... read more

Kisa L Cunningham's profile image
Kisa L Cunningham 
6 years ago

Horrible service! I've been going here for 2 years. The price has doubled and don't perform all of the services requested. I paid over $40 for an oil change on a Chrysler 200. Oil changes come with tire rotation and air pressure check. My tires were low when I arrived and when they told me they were done. When questioned they put air in my tires, all different amounts, and I left with my car smelling like oil. After getting home I noticed my tires were never rotated. I know t… See more 

Spencer Cox's profile image
Spencer Cox 
recommend  Recommended
6 years ago

I go here to get my oil changed... 60$ for a Mobile 1 swap after a 20$ coupon... For the price and the speed can’t really beat it but wouldn’t pay for much else they tend to be pretty high... ⭐️😎🖤 

Nicole Hefavorsus Anderson's profile image
Nicole Hefavorsus Anderson 
6 years ago

I only go here for all my services, on both vehicles. We were even able to get a free oil change, because of all the rewards cards we receive. 

Crème de la Crème's profile image
Crème de la Crème 
recommend  Recommended
6 years ago

I only go here for all my services, on both vehicles. We were even able to get a free oil change, because of all the rewards cards we receive. 

Crystal Snyder Fulton's profile image
Crystal Snyder Fulton 
7 years ago

If I could give these guys a 10� on a review... I WOULD! I went in for a simple oil change and tire rotation. It ended up being a major disaster and they found out the previous company that did my oil change had broken and "glued" back together pieces!!!! They went above and beyond contacting the other company and helping me handle the situation and fixing my Jeep!! I will never go anywhere else for any work done on my jeep! Thanks Guys!!!!!!!!!! Great price for oil change and tire rotation!����� Outstanding customer service... read more

Jennifer Fry's profile image
Jennifer Fry 
7 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 850 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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