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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1265 E Battlefield Rd, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.81,067 reviews
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Sherri Ballinger's profile image
Sherri Ballinger 
9 years ago

Very bad service, no one is here all bays empty but one, and we are sitting and waiting, and waiting, guys working here are sitting around talking, laughing and our tires are just sitting there, not being put on rims. Wow awful customer service, my first and last time coming to Pepboys. I see now why there is no one here! 

Raymond E Fischer's profile image
Raymond E Fischer 
9 years ago

If you are hard of hearing and try to get a quote via email don't try... they pass the buck so much that its all warn out by the time you get frustrated. 

Vali Missy Knight Suddarth's profile image
Vali Missy Knight Suddarth 
9 years ago

Traveling through on a Saturday needed a bias ply tire. In and out in less than an hour and I witnessed Jason and others convey kindness and great customer service. Plus...the Rifleman was on tv 

Rick Wollard's profile image
Rick Wollard 
9 years ago
Tammy Price's profile image
Tammy Price 
9 years ago

My husband got to pep boys at 8:30 this morning. They have made him wait all day on his jeep to be fixed. No lunch no nothing and its going on 5:00 pm and he is STILL waiting on his jeep. Bad bad bad service. 

Brett Sterley's profile image
Brett Sterley 
10 years ago

2 1/2 hours into a simple oil change. That's it. Just change the freaking oil. Had dinner and went to the grocery store. My car is still in the air. #neveragain 

Gary Wright's profile image
Gary Wright 
11 years ago
Höward Rixie Ii's profile image
Höward Rixie Ii 
11 years ago
Patience M Allen's profile image
Patience M Allen 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 1,067 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 6:00 p.m.  

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