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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

1265 E Battlefield Rd, Springfield, MO, 65804, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.91,033 reviews
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Hope Elizabeth Berry's profile image
Hope Elizabeth Berry 
2 years ago

I had my car overheating almost 2 hours from home. They charged me $400 and sent me with one of the worst oil leaks Meineke said they had ever seen. The 400 entailed a diagnostic, new belt and oil cleanup. if they couldn't fix the car why start the process? Will not recommend. They took advantage of an out of towner. 

Karen Perry Hhp's profile image
Karen Perry Hhp 
recommend  Recommended
2 years ago

Forgot to post this yesterday, but I just wanted to give a shout to the staff at Pepboys in Springfield.I had made an appointment on Friday for what I thought was Monday, but I guess I made it for Saturday. I called to confirm the appointment and realized the date mix up. They still got me in at the same time, the service was quick, I got all my info sent to my phone, and when I asked about services I needed in the future to budget, they helped me prioritize them based off i… See more 

Megan Delaney King's profile image
Megan Delaney King 
recommend  Recommended
2 years ago

Happy with my service today! I was having some serious AC issues and it was recommended that I go here to get it looked at ASAP before things got worse. They squeezed me in quickly and were able to get my AC running better without costing me an arm and a leg, and sent me off with recommendations for further care/fixes when it's more feasible for me, including ways to help break-down payments or lower the cost. Jason especially was very helpful and super-nice! 

Lety Walker's profile image
Lety Walker 
recommend  Recommended
4 years ago

I've taken my vehicle to them for years always do a great job, the people there are always polite and courteous. I've always felt their pricing is very fair. 

Bre Marie's profile image
Bre Marie 
4 years ago

They had my car for TWO DAYS before they even ran diagnostics on it. PATHETIC waste of time 

Diane Yarbrough Dugan's profile image
Diane Yarbrough Dugan 
5 years ago

I made an appointment and took my car in for an oil change on the recommendation of a friend. The oil change took an hour and a half! They seemed to be confused about how much oil should go in the car, but finally got it done. Towards the end, I noticed the car was back up on the rack. I was told that the mechanic had forgotten to put the undercarriage shield back on. Then 5 days after the oil change, the undercarriage shield fell off while driving after a bolt fell out! I won’t be returning there. Alex did give me a really ... read more

Sara Cozad Wells's profile image
Sara Cozad Wells 
recommend  Recommended
5 years ago

Alex was outstanding in the customer service department. I highly recommend Pep Boys (and Alex)!! Thank you for prompt, professional, friendly service!! 

ThoMas Teller's profile image
ThoMas Teller 
5 years ago

Just called for a Tire quote. Long hold, then guy was a DICK. Hung up on me. 

Grace Judy Rea's profile image
Grace Judy Rea 
recommend  Recommended
6 years ago

Alex was very helpful and got me back on the road quickly! Awesome custom service. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 1,033 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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