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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

106 Market Pl Blvd, Knoxville, TN, 37922, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.01,017 reviews
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Diane Cousans's profile image
Diane Cousans 
7 years ago

I was very happy with their service and they were able to put all 4 tires with balance in a timely manner. Even though they were busy the front desk people were pleasant and helpful. 

Troy Martin's profile image
Troy Martin 
7 years ago

Jusy ONE TIME can I go in for an oil change without you all pretending their is something wrong with my car?! 

John P Desaulniers's profile image
John P Desaulniers 
7 years ago

Dewight takes care of my daughter, every time she has a problem. No better service tech. And I am a fleet manager in another state, He is the best! 

Susan Barnett Ober's profile image
Susan Barnett Ober 
7 years ago

Can't say enough about the customer service at this store. They actually stepped up and admitted fault in their previous work, work I thought some other place had done on my back brakes. They replaced my front brakes as requested, and comped the replacement of my back brakes. And even though my labor warranty was expired, by 4 months, they comped that as well. They will get all my future business!! 

Matt Grubbs's profile image
Matt Grubbs 
8 years ago

I just had a flat tire on Peters Road and was able to crawl into Pep Boys a little after seven. They were backed up and weren't going to be able to get me in before they closed at 8. A girl named Caroline had just clocked out and was walking out the door, but stopped and said "I may be able to help!" She went to get her tools out of the car and after a little bit of finagling was able to get my tire patched and I was out the door at 8. My son Parker was quick to notice that she was going above and beyond when she didn't have... read more

Aaron Davies's profile image
Aaron Davies 
8 years ago
Brian Hunt's profile image
Brian Hunt 
8 years ago
Donelle Pampel's profile image
Donelle Pampel 
8 years ago

Staff was friendly and helpful. Honest in their work every time. 

Jeff Dickson's profile image
Jeff Dickson 
8 years ago

I had an appointment for 5:30 just for a oil change and a tire rotation I asked for mobile1 oil I guess they didn't think I would check the receipt. And before I went in I marked my tires they did not rotate my tires and they use Pennzoil oil needless to say I will never go back to that place again 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 1,017 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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