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Pep Boys Auto Parts & Service

4.0

About this business

Location details

919 North Dupont Highway, Dover, DE, 19901, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.01,166 reviews
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Tanya K Stirling's profile image
Tanya K Stirling 
3 years ago

Asked for windshield fluid and did not get one drop added to my request I wasted my gas time and put mileage on my car wtf thanks certified techs of pep boys lol what a joke s 

Bryan Grussgott's profile image
Bryan Grussgott 
3 years ago

I went to this location in a predicament and they promised they would help me out in a timely fashion. Their customer service is poor and they tell you whatever you want to hear so you use their business. When I asked to speak to a manager about the issue and after multiple hours of waiting, he or she would not take 5 minutes out of their busy schedule. This place makes a lot of false promises; you’re better off going anywhere else if you want half decent service! One of the … See more 

Steven M Weber's profile image
Steven M Weber 
3 years ago

Gabriel Ruiz is a thief he is threatening lies , tried his best to be violent with me said he was going to get a gun and shoot me ran his truck into me and ran away when he got caught trying to rip me off , called the police locked my truck in the shop pulled down the door and look it , stole the my keys wouldn’t return them. This idiot would not take my money and told the other employees to not take my money. The end of a 9 hour day nobody offered me lift or Uber witch is so… See more 

Anna Drew Kirk's profile image
Anna Drew Kirk 
recommend  Recommended
3 years ago

My son popped a tire on his way to Savannah GA late this afternoon. Pep Boys was the only Tire store that he called that was willing to get new tire put on today. He said the staff was super nice and went above and beyond to get him on his way. Even stayed past closing time. Highly recommend Pep Boys. 

Lee Ann Cyphert's profile image
Lee Ann Cyphert 
recommend  Recommended
3 years ago

Great job, quick and professional. 

Lucie Chen's profile image
Lucie Chen 
3 years ago

The worst and cheating experience I ever had is here. They sold me the new battery twice in one month! Even my new battery they sold to me is still under warranty! Aaa tow my car here this noon and I told the store manager to change the alternator. The aaa staff tests the battery is still good but not the alternator. The store manager told me it takes them 2 hours to get the car done. They call around 4:15 pm to pick up my car and I asked again the alternator is too old? The… See more 

Anthony Jordan's profile image
Anthony Jordan 
recommend  Recommended
3 years ago

they were awesome got me in and out quick 

Sarah Youngblood's profile image
Sarah Youngblood 
recommend  Recommended
3 years ago

On time appointment. Satisfied with the service. 

Kim Smith Talley's profile image
Kim Smith Talley 
recommend  Recommended
3 years ago

We got a flat tire in Alys Beach. On Easter this was the only Pep Boys 40 miles away that had our tire. The tow truck took over 3 hours to get to us and we were racing against the clock to get here before they closed at 4 pm. Cody and his team waited for us as we arrived at 3:57 and changed the tire. We now have a 5 hour drive back to Ocala but are forever grateful that’s they helped us 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 1,166 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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