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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

919 North Dupont Highway, Dover, DE, 19901, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.01,089 reviews
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Michael Rieley's profile image
Michael Rieley 
6 years ago

Waited 6 hours (no exaggeration) for a tire change only for them to come into the waiting are 15 minutes before they close to tell me that they’re unable to complete the job. If I could give it a zero rating I most definitely would, but I’ll begrudgingly setting for giving a 1. 

Sharon Hughes's profile image
Sharon Hughes 
6 years ago

he had a 330 appointment to get four tires changed no going on the vehicle and it almost 5 and still not done not a happy customer they are very slow 

Rob Buchanan's profile image
Rob Buchanan 
recommend  Recommended
6 years ago

I needed new tires. Pep Boys had my size tiresI needed in stock and were 10 dollars cheaper than Walmart that didnt have mine in stock. They were able to get me in right away on a Sunday and great service 

Caroline Pagano's profile image
Caroline Pagano 
recommend  Recommended
6 years ago

Got new tires and the service was great. I was quoted the buy 3 get the fourth free. Even though the guy that does the alignments was about to leave he stayed and did mine for me. After replacing my tires the mechanic told me my tire pressure light would be on since he also replaced all the valves. After driving for two minutes the light went off. They also replaced my windshield wipers. I was estimated 2 hours and was done in that time. For being a walk in I was pretty impressed. Thank you to Bobbie and Casey for all their ... read more

Cristal Lynn Poore's profile image
Cristal Lynn Poore 
6 years ago
Christine M. Stout Meginniss's profile image
Christine M. Stout Meginniss 
6 years ago
Donna Burns's profile image
Donna Burns 
6 years ago

So tired of the hidden fees and sneaky ways to not honor a coupon. Husband and I as well as my adult children have done a lot of business here over the years well that ends tonight . Overcharged fixing things that don't need fixed yet not fixing what needs to be fixed. Daughter there today and they did not honor our rewards card coupon instead signed her up her own so she couldn't use coupon. You lost 5 customers at the very least over $5 as the final straw. 

Autumn Thomas's profile image
Autumn Thomas 
7 years ago

Made an appointment just to get tires put on. Two hours later the manager had to manspalin to me why there was nary a tire on my vehicle after two hours. I proceeded to be talked down to for the rest of my visit. Will avoid at all costs. Never again. 

Laura Pollard's profile image
Laura Pollard 
7 years ago

You really don't deserve any Stars considering yall worthless mf's changed my oil and cracked something on my vehicle that had NO problems what so ever before you guys touched my car. Half ass non mechanic mf's will be hearing from my lawyer if my shit is not fixed TODAY!!! PERIOD!!!! Yall need to stick to tired n quit hiring people to repair or work on vehicles from the slums with a half ass mechanical degree. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 1,089 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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