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Pep Boys Auto Parts & Service

4.0

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

919 North Dupont Highway, Dover, DE, 19901, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.01,087 reviews
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Pep Boys Auto's profile image
Pep Boys Auto 
4 years ago

Cooper Tire Discount! Buy 3 Get 1 Free Plus Free Installation on 4 Cooper Adventurers.Hurry - PepBoys.com purchase and installation complete before 2/28/21 

Bob Oswald Sr.'s profile image
Bob Oswald Sr. 
4 years ago

I bought a battery that has a bad cell. Went to return it, but the retail side is closed. I’m told they aren’t Pep Boys on that side. It wasn’t even 7pm and the door sign says open until 9pm. Pep boy says they close at 8pm. I said, it’s not even 7pm!?! FB page for Pep Boys Dover says they do retail. Website says they sell batteries. What do they do? Why can’t they post correct information, here and on their doors? 

Tom Tinnish's profile image
Tom Tinnish 
recommend  Recommended
4 years ago

Friendly staff are there to help you 

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Joseph William Prouse 
4 years ago

Here goes my shout out to the joke they call Pep Boys of Dover once again. I would personally never take my vehicles there however some people do unfortunately... mels car was taken up there for a front end shake/pull and uneven tire wear causing her to need new tires after she JUST GOT new tires there less than 6 months ago/ less than 10,000 miles ago. So they diagnosed the issue as a bad lower ball joint. A simple, easy quick fix.... especially on a lift you’re looking at maybe a half hour, they charged her $350 dollars fo... read more

Keri Lupinetti's profile image
Keri Lupinetti 
4 years ago

poor service and knowledge. the two times I've been there they have messed up and one of their mess up's cost me $1000 to fix somewhere else. 

Vicky Coon Poole's profile image
Vicky Coon Poole 
5 years ago

I had a nail in my tire and was told they can fix it but did not recommend it. Told me I had 4 dry rotted tires. They fixed it then I Left and went to price Honda they confirmed. My tires are fine!! That’s FRAUD! How many other people do you try to scam?? DOVER DELAWARE PEP BOYS NOPE. NEVER again. 

Maura Fluman's profile image
Maura Fluman 
5 years ago

Been sitting here for 3 hours for a tire change 

Patricia Baker's profile image
Patricia Baker 
5 years ago

CS is awful with an exception of the person that checked me in. No reason to make an appt for oil change, my appt was for 5 and did not take into bay until 5:39!!! 

Tayler Adams's profile image
Tayler Adams 
6 years ago

Never going back for anything. I had an appointment for 11am this morning. I was there for an hour and a half then asked for my key back and left. A lady that was still there was there at 8am and they still didn't bring her car back when I left. Anouther guy had an appointment at 10am and they brought his car back at noon. He waited for 2 hours. I will go to middletown walmart or camden where they have trained techs and is faster. I could even change my oil faster then these guys.They lost two customers today with just me le... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4 star rating with 1,087 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 7:30 a.m. 

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