Pep Boys's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pep Boys

3.5

About this business

Pep Boys Atlanta on Piedmont Rd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online. 

Location details

2399 Piedmont Rd NE, Atlanta, GA, 30324, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.51,343 reviews
Select a rating
Joshua Knisely's profile image
Joshua Knisely 
8 years ago

So I went to Pep Boys on the corner of Lindbergh and Piedmont . 2nd time here today and worst customer service. All i need is a car battery. Its that simple. Replace it. But they don't want to unless i pay them additional 20 dollars cash outside of the purchase off not listed on receipt. Shady. I'm already paying 190 for the highest priced battery. BOSH only 1 in stock but hey look...while waiting they sell A PROSTART to another guy. Definitely reporting this to pepBoys corporate. 

Darrell J. Pierre's profile image
Darrell J. Pierre 
8 years ago

Literally the worst service ever. I saw the mechanic marckeith or however his name is spelt replacing my oil change . To me it looked like he placed the wrong oil in my car , when I asked the cashier if that was the correct syn. Oil he said no, let me go find out . Next minute you know the mechanic comes storming in blurting that he didn't put the wrong oil and etc . Very unprofessional then have the nerves to tell me I can have the manager rewind the tape if I wanted . First things first , the cashier should have notified t... read more

Steven Lanning's profile image
Steven Lanning 
8 years ago
Marlee Nicole's profile image
Marlee Nicole 
9 years ago

If I could leave 0 stars I would. My friend's car was stolen from their property on Piedmont Road. Do NOT leave your car here overnight. 

Steven Ray's profile image
Steven Ray 
9 years ago

They are less than Zero Call customer service a 1000 times to return a dead battery They do everything they can not to be of help 

Abenamar Arrillaga's profile image
Abenamar Arrillaga 
9 years ago
John Hunt's profile image
John Hunt 
9 years ago

ABSOLUTELY HORRIBLE CUSTOMER SERVICE> I recently had a repair job done which took two trips and three times the original quoted time, not to mention four times as expensive as the project started out. No updates were EVER given, not even when the incorrect parts were ordered and another day was added to the timeline. I have filed a customer service issue with the store manager, his boss, and telephoned the customer service department numerous times. After 6 weeks, I have still NEVER spoken with a representative. The store ma... read more

Sakiyeh Walker's profile image
Sakiyeh Walker 
9 years ago

I had gotten a great service 2 weeks ago. Everyone was good on there customers service's so thank you all again 

Keith Donald Dutton II's profile image
Keith Donald Dutton II 
9 years ago

If I could give them no stars, I would. Made an appointment for 1030 for them to change one of my tires. I waited 3 hours for them to change one tire. What's the point of making an appointment if you have to wait 3 hours for one tire? I will never return. thank you 

Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 3.5 star rating with 1,343 reviews. 

When is Pep Boys open?

Pep Boys is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com