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Penrose Veterinary Group
- Healthcare
- Colchester
About this business
Location details
70 Brinkley Ln, Highwoods, Colchester, CO4 9XE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Been a customer for over 20 years and had 5 cats looked after by the old owner Nick Penrose. Fast forward to today and a totally different ethos emerges, to busy to care about am animal in distress too indifferent to fit a final appointment in to ease suffering. Zero help provided to find an alternative.care giver..... The old partner would be fuming..... Money driven practices shame on you.
I have been going to Penrose for a while now, all the staff are absolutely lovely, the vets are very reassuring and take the time to answer all questions you may have, same as the receptionist staff. I have been to many vets, and Penrose is definitely the only one I would recommend going to. Never had a bad experience, and I will continue to come here many years from now.
Never known a vets that requires proof of ID and proof of address to register.
Update from yesterday 13 June 25. One very poorly cat was seen by the vet and great help as usual. Our cat has perked up but things weren't great yesterday. So many thanks to the vet. But I was really disappointed when I paid at reception over £80 to the girl with the glasses. She never once said please or thank you or a goodbye. Just shocking. All very basic customer care. Please get her some extra training as next time I won't keep quiet. ------------------------------------------------------ Staff have always been great l... read more
I have been going to Penrose for a while now, all the staff are absolutely lovely, the vets are very reassuring and take the time to answer all questions you may have, same and the receptionist staff. I have been to many vets, and Penrose is definitely the only one I would recommend going to. Never had a bad experience, and I will continue to come here many years from now.
Frequently asked questions about Penrose Veterinary Group
How is Penrose Veterinary Group rated?
Penrose Veterinary Group has a 4.6 star rating with 454 reviews.
When is Penrose Veterinary Group open?
Penrose Veterinary Group is closed now. It will open tomorrow at 8:30 a.m.
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