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Penfolds Roofing & Solar
- Roofing
- Coquitlam, BC
About this business
Location details
2230 Hartley Ave, Coquitlam, BC, V3K 6X3, Canada
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Replaced cedar with Penfolds Cedar Twin Ultra (plus sun tunnel) Our 26 year old cedar roof needed replacing. We had heard good things about Penfolds so called for an estimate, which helped us choose between good, better and best, with a few in between. Project included closing off a T-bar window and installing a sun tunnel to replace it. All work was completed in 5 days (3000 sq. ft. of roof) with no damage to shrubery, and property was left clean. Best of all, we were impressed with the quality of materials and workmanship,... read more
Business response:
Thank you for this kind review. At Penfolds Roofing we take great pride in making sure that all our installations are properly looked after from the first phone call to the final clean up. We are pleased that Jonathan and his team out of our Abbortsford branch took good care of you. Ken Mayhew, President
roofed the entire house When working with this company i expected them to be very tight and professional. i found that there was lag between the time of booking until i had to call and ask where my roofer was. I was forced to contact them to do such things as removing the sign which they placed on my lawn. overall the work was done well, but i did have a feeling like i had to chase after them. this is not how i should operate when dealing with a large company such as Penfolds.
Replace cedar roof with Ziplok metal roofing Penfolds Roofing Inc. installed a new Ziplok metal roof on our home. The result of this Penfolds roof: Unsatisfactory installation and service (leaks, rust, improper use of flashing and caulking); Misleading advertising; and Unfulfilled written contract (did not design specifically for our home – resulting in $28000 in damages to home). Penfolds and I negotiated via the Better Business Bureau to settle this claim but they did not follow up as they said they would. Penfolds continu... read more
Business response:
We replaced this roof 2001 and everything was perfect. There was an abnormal accumulation of snow in 2009 that resulted in some fascia boards falling off which is unrelated to the roofing we did. You then wanted us to supply snow stops which we agreed to as a gesture of good faith. When we sent you a Release for your signature you did sign but you returned this with an Addendum that included another full list of demands that we could not agree to. You then went to the BBB at which time your demands had grown from $250 to abo... read more
New Roof Good service, and were impressed overall with product. There were a couple of minor problems, but they were very quick to fix any problems. Still very happy with the new roof it has been a few years since we had it done.
Business response:
Hi Anna, We always do our best to take care of all the details but occasionally we miss a few items. I am pleased we were able to take care of everything for you. Ken Mayhew President.
Roof Install We want to pass along to you the positive experience we had with Jonathan, Manny, and the rest of the crew with Penfolds. As most consumers do we shopped around for a quote and a company to replace our roof. Penfolds is known by reputation to be one of the best roofing companies in the industry. We then contacted Jonathan in the Abbotsford location. He was extremely knowledgeable, patient, and helpful during his consultation with us. He is very personable, friendly and professional, definitely an asset to your c... read more
Business response:
Thank you very much for these kind words. At Penfolds Roofing we strive to provide a positive customer experience. Kind Regards, Ken Mayhew, President
garage roof They were great to deal with. They warrantied their work without any delays. They were on time, and on budget. All in all they are courteous, knowledgeable and helpful. I would highly recommend.
Fibreglass shingle replacement I had my 25 year old cedar shake replaced by Penfolds. Before choosing them, I had two quotes for a metal roof form other roofers and two other quotations from Sears and Home Depot, but, eventually chose Penfolds due primarily due to their product, installation quality, and with me observing a Penfold crew replacing a roof on one of my neighbour's house. The estimate from Penfolds was more than what Sears and HD quoted by about 10-15%. Under the pretense of bringing the roof to 'code', I was up... read more
New Roof install I had a fantastic experience with Jason at Penfolds. He was a great salesguy who made sure I knew what was going on. The roofers did a great job as Im the kinda girl that will go up on the roof to check out the work! I have already recommended to 2 other satisfied clients and continue to do so!
Business response:
Thank you JM for this vote of confidence. Jason has been with our company for nearly 10-years and he is a known to take care of all the details and is a big asset to our company and all our customers. Regards Ken Mayhew President
new roof the guys from penfolds, north vancouver, were very professional and helped out when the roof leaked in advance of when the work was schedualed to be done. they cleaned up everything afterwards, the roof looks good. they took care of the perimetre of our house, not damaging our plants and exterior.
Business response:
Thank you John for this vote of confidence. We do everything possible to meet our customers expectations. Ken Mayhew, President
Frequently asked questions about Penfolds Roofing & Solar
How is Penfolds Roofing & Solar rated?
Penfolds Roofing & Solar has a 4.7 star rating with 617 reviews.
When is Penfolds Roofing & Solar open?
Penfolds Roofing & Solar is open now. It is open 24/7.
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