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Penfolds Roofing & Solar
- Roofing
- Coquitlam, BC
About this business
Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We a... read more
Location details
2230 Hartley Ave, Coquitlam, BC, V3K 6X3, Canada
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Reroof Explained I wanted the roof done before a certain day due to guest over the summer: otherwise to be done at the end of the year. I signed a contract with a 10 day cancellation but at about 15 days I canceled; they kept 10 % of the total value of the project back $1,364 from my deposit; explaining they had the right to keep 20%. I should never of signed the dotted line so beware. They had a 40 dry day wait which was way too long. They said they keep the money back for allocated resources? which I'm sure won't go to wai... read more
Business response:
Hi Suzie, This is a very unfortunate set of circumstances. We do our utmost to meet timelines under usual circumstances. This year started off with extraordinarily wet weather and has created long delays in regards to scheduling. In fact, we set many records with the amount of rainfall we received. When factoring the rain with the long accumulation of snow we did not have more than two consecutive dry days which exacerbated the scheduling even further and especially flat roof scheduling. Your project is a flat roof that requ... read more
New roof, skylight and gutters Penfolds had great and timely service, went the extra mile and replaced the flashing when many other companies don’t. The crew were friendly and tidy as they kept the worksite clean. They were quick and efficient as our roof has many different angles. They were done in three days! The roof look oks great and we’d recommend them to everyone!
Business response:
Hello Katharine, Thank you so much for the kind words. We love to hear that our crew was able to go the extra mile and replace the flashing on your roof and tackle the project quickly and efficiently. All the best! Shaun Mayhew Sales & Marketing Manager 604-254-4663
Remove 2 old roof layers and replace with Penfolds Cedartwin Plus shingles Right from the first phone call to arrange for a quote, we were met with professionalism and courtesy. Our Corridor Manager, Adam, was exceptional with explaining the job and gave us great confidence that the job would be done to our expectations. We then had a visit from, Ron, our Head Field Supervior, who checked in our attic for any undiagnosed problems. He gave us some tips on better attic ventilation. He also checked in daily in daily, while the ... read more
Business response:
Thank you for sharing your kind words and experience with us. We are so pleased to hear that your project went smoothly from start to finish and our Field Supervisor was able to provide some extra tips along the way. We will be sure to pass along your words of thanks to everyone involved. Shaun Mayhew Sales and Marketing Manager 604-254-4663
Metal roof installation We are Penfolds customers because of their technical advisor, Sean. His excellent presentation to us of roofing systems, pricing and warranties gave us the confidence to upgrade tar & gravel to metal. He listened carefully to all our concerns and provided useful info on every point. When we had leaks during 3 separate rainstorms, Sean ensured same day emergency service each time. The fellows who came out on those miserable, dark days were top notch and to be commended for their ingenuity. Once our job... read more
Business response:
Thank you for this kind review Marlene & Tullio. We are proud to have good people like Sean, our emergency service team and Ronnie's crew who work together for a job well done. We are happy to hear you are enjoying your new metal roof. Shaun Mayhew Sales and Marketing Manager 604-254-4663
Solar Panels Years ago we entrusted Penfolds with the installation of our metal roof. We were so impressed by the company that we stayed in touch via their website. When we realized that Penfolds had branched out into installing solar panels, we contacted the company. After a meeting with Adam, who supplied us with graphs and calculations regarding savings in the event we decided to go for the solar panels, it was a 'no-brainer' to have solar panels installed. The process was pain free as everything was taken care of by a ve... read more
Business response:
It was a pleasure being able to work with you again Beate. Thank you for taking the time to write this review. Those Solar panels will be bringing you energy for many years to come, and we're sure that you'll get tremendous value out of them!! We greatly appreciate any recommendation you send our way! All the best - Shaun Mayhew
Roof replacement Penfolds service was outstanding. They were very accommodating in working with us to complete the job in our limited time frame. Any queries we had during the work process were answered promptly. All contact personnel from the sales representative to the workmen were very polite, professional and efficient. Despite rain delays and our limited time frame the job was completed on time without compromising quality. I would happily recommend Penfolds to anyone considering a roof replacement.
Business response:
Thanks for the kind words David. We strive to meet timelines & deadlines whenever it is possible for us to do so. We value you as a customer, and will take care of any recommendations you send our way! All the best & enjoy your new roof! Shaun Mayhew
A beautiful brand new roof I had researched many roofing companies and in the end, I chose Penfolds and the reason being...they are reputable, have been around since 1937, their crew is very hard working, they used high quality products and the cleanup at the end of the day is like they were never here. This project was put on hold because we had a robin nesting under an overhang and when I explained this to Adam, he was very accommodating and mentioned that I could contact him when Miss robin and her young had flown the coo... read more
Business response:
Hi Dennise, Thank you so much for sharing this beautiful story and your great experience! We try very hard to accommodate our customer's schedules because we know that life, and Miss Robin's schedule, does not stop for re-roofing :). We are so glad you love your new roof and are very appreciative of your kind words, I will be sure to pass them along to all involved. All the best! Shaun Mayhew Sales & Marketing Manager 604-254-4663
Job well-done My wife and I were delighted with the great job done by the Penfolds crew who replaced our old ragged shake roof with a very attractive Cedar Twin Premiere Tri-Laminated Roofing System. They replaced our old skylights as well and arranged for new gutters from Pro Image Gutters. The roofing crew was exceptionally pleasant, hard-working , and fun to have around. The gutters were icing on the cake. The job was completed to a high standard, and it is great not to worry anymore where the next leak would appear. Did ... read more
Business response:
Thank you Bernhard for your kind review. We are pleased to hear you are happy with your new roof, gutters and skylight, and had a wonderful experience in the process. Shaun Mayhew Sales and Marketing Manager 604-254-4663
roof replacement I am very happy with our penfolds low slope metal roofing. Their service was professional and accommodating. While their quote wasn't the lowest, Shaun presented the quote professionally with all our options. From the start of the project to the end, he was very helpful with any questions. The workmen were also very polite and helpful with any questions. The project went really well, was very clean, and we were very pleased with the roof. I would not hesitate to refer this company for anyone's roofing needs.... read more
Business response:
Thank you for sharing your review with us. We are pleased to hear of your wonderful experience with the service and quality of your re-roofing project, and willingness to refer Penfolds. Shaun Mayhew Sales and Marketing Manager 604-254-4663
Frequently asked questions about Penfolds Roofing & Solar
How is Penfolds Roofing & Solar rated?
Penfolds Roofing & Solar has a 4.7 star rating with 583 reviews.
When is Penfolds Roofing & Solar open?
Penfolds Roofing & Solar is open now. It is open 24/7.
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