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224 Park Ave, Frankfort, MI, 49635, United States
Get directionsMichelle R was a very kind attentive ER nurse. Quick admit, quick assessment and quickly got me where I needed to be for more help.
Nurses and doctors were great but they are charging E/M level charges incorrectly. I went in for a kidney stone needing fluids and pain meds to help pass it and was billed for a level 5 E/M charge, which is typically billed as the most complex and highest-cost level, representing the most severe and urgent cases. I fought and went up the ladder and it was deemed they made no mistake. I have been a director/manager of an emergency room for the last 8 years and this type of billing practice is unacceptable. Hopefully people wh... read more
If I could give zero stars I would. Took our daughter to the er. The nurses were great but I will never go back and tell everyone to avoid here. Filled out the paperwork and gave her our insurance information. Weeks later we get a bill stating that we didn’t have any insurance when we do not get a phone call or anything. As someone who works in medical billing this is disgusting instead of having someone do their job they just send bills for thousands. Do better.
Paul Oliver Memorial Hospital has a 3.9 star rating with 39 reviews.
Paul Oliver Memorial Hospital is open now. It is open 24/7.
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