Party City's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Party City

3.6

About this business

Whether you're hosting a kid's birthday party, a baby shower, a Halloween costume party, or a holiday event, Party City in Spring offers themed party supplies for every season and occasion, at a price you can afford. With the biggest selection of boys and girls birthday parties, holiday party supplies, theme party supplies, and costumes for Halloween, Party City at 6600 Spring Stuebner Road is your one stop Party Store. We've been in the party business for nearly 30 years and are still growing fast, thanks to our commitment ... read more

Location details

6600 Spring Stuebner Rd, Spring, TX, 77389, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
ThuClosed
Fri9:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.6363 reviews
Select a rating
Arpin H's profile image
Arpin H 
2 years ago

The place has employees who are unwilling to help you. When asked for help the lady was discriminating me as I wanted something specific. She was very rude and unhelpful. Was unhappy that I asked for help. She tells me I should have looked harder. Instead of helping me she questions the fact why I asked help. Store - ****************, ******* 

Jenni B.'s profile image
Jenni B. 
3 years ago

I wanted to purchase a couple of balloons for my sisters 50th birthday. Wanted to surprise her and decorate the outside of her house before she got home from work. Thought it would cheer her up because her husband was recently diagnosed with stage four cancer and she didn't want to celebrate. The manager ******* told me it would be a 40 minute wait to fill 2 balloons with helium because she had 2 orders in front of me. There was no one else in the store waiting so the orders were probably pick **** I kindly told her the situ... read more

Anne U's profile image
Anne U 
3 years ago

I'll never shop Party City again. I wanted a Bat Man costume for my 2 1/2 year old grandson in a hurry.Due to illness, I couldn't get to a store, so, I ordered online. The mailing charge was outrageous at $7.99, but I was desperate, so, I paid it.Disastrous decision. The item did not fit. The upper part was fine, but the legs were way too long for the size they listed. So, after all the expense, he couldn't wear it. Once I was well again, I drove 25 minutes to the closest store to return it. No way was I paying another maili... read more

CM's profile image
3 years ago

A simple order of two balloon bouquets were recently placed for delivery. When the delivery arrived it was only one bouquet and we get an excuse saying the delivery driver picked up the order without talking to anyone. We were told the other bouquet would be delivered within the hour and so far its been 2 hrs since we notified the store on *********** in ***********, **. Horrible experience and last time doing business with this mediocre party store. 

MamaC W's profile image
MamaC W 
3 years ago

I put an order in on Dec. 16th with a promise date of Dec. 21st for three Christmas related purchases. Shipment was super fast, delivered on the 18th and products were awesome. I was never charged anything more than the amount at checkout and only once. There's many harsh reviews out there so I want to shine light on my experience which was grade At 

Nancy's profile image
Nancy 
3 years ago

Never have I ever dealt with such incompetent people. Placed a balloon order online with a specific delivery time. They send email back with a different time. Called the store 3 x and could not get a human- a recording says leave a message. No one calls back. Finally got a human after my 4th time and they kept me on hold for 30 minutes and never picked up!!!! I ********* Office and they could not guarantee my deliver time and said the store ( **********************************) would contact me. They didn't. I went personall... read more

AM S's profile image
AM S 
3 years ago

I called to see if I can exchange an item without a receipt. The lady who answered was rude. Telling me that her associates ALWAYS ask for an Email or phone number. In this case her associate DID NOT ask me for either. She proceeded to tell me that they quit accepting taking returns on Halloween items. Not once did I mention returning an item. I wanted to EXCHANGE. All she could say was bring it in and Ill see what I can do. I wont shop there anymore! 

Nicole F's profile image
Nicole F 
3 years ago

Do not shop here. I made an online order for delivery. they never contacted me about delivering the items. I called the store 8 times and no-one answered. I chatted with customer service only to be told that the order was cancelled. I got NO email or notice that this was happening. Meanwhile my credit card was charged.I asked when the charge would be reversed, they told me to contact my bank.This strikes me as fraudulent behavior. They are STEALING money from customers.What else would you call taking someone's money when no ... read more

Tracy K's profile image
Tracy K 
3 years ago

Every year my two boys and I go to Party City in ****** ** to buy Halloween costumes and it's always been a good experience except for this last time. We walked into the store and it's bare, barley anything up in the store and there was no staff to be found? My one son found a costume he wanted but we couldn't find a worker so I decided to order it online and that has been a complete nightmare! My son received the WRONG costume in the mail it was two Mandalorian Star Wars costumes when we ordered a dog costume. Mistakes happ... read more

Frequently asked questions about Party City

How is Party City rated?

Party City has a 3.6 star rating with 363 reviews. 

When is Party City open?

Party City is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com