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Park Lane Surgery

2.9

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Location details

Park Lane Surgery, 8 Park Ln, 8 Park Ln, Broxbourne, EN10 7NQ, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:30 p.m.
Tue8:00 a.m. to 6:30 p.m.
Wed8:00 a.m. to 6:30 p.m.
Thu8:00 a.m. to 6:30 p.m.
Fri8:00 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.941 reviews
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D cluff's profile image
D cluff 
2 months ago

Parklane surgery is an example of how GP surgeries should be run. Reception and nursing staff are so helpful and Dr Khaira is an approachable and exemplary GP. I cant recommend the practice enough! 

Meral Taş's profile image
Meral Taş 
2 months ago

Terrible communication. My doctor requested some blood tests, and one of the results came back abnormal. I had to wait three weeks for an appointment. They told me it would be a phone call appointment on 02/10/2024 at 11:50. However, nobody called me. While I was on the phone with them, I drove to the GP, and the receptionist said phone calls are often not on time. Then, her manager came, and they offered me an appointment on the 31st of October when I rejected the initial one. I told them I was in a lot of pain and wanted t... read more

Edward Jewson's profile image
Edward Jewson 
5 months ago

Brilliant Surgery, Always looked after me & my family with the upmost care & attention. Thank you :-) 

Jak Bowtell's profile image
Jak Bowtell 
6 months ago

I have been a patient at this GP surgery for many years. While they face the same widespread issues as the rest of the NHS, they have consistently provided excellent care under challenging circumstances. My GP is always a pleasure to deal with—caring, well-informed, thorough, and equipped with a sense of humour and compassion often lacking in primary care. Though some long-standing GPs have retired, the newer doctors are establishing their reputations well and delivering quality care. The surgery has made noticeable efforts ... read more

Love Taiko Love Life's profile image
Love Taiko Love Life 
11 months ago

Park Lane has pretty much reached rock bottom. I somehow don't trust any 'good' reviews (unless theyre about the actual GP's). I work for East North Herts and 99% of patients I see are in absolute despair with this surgery. They (like me), cannot get through, get cut off, cannot get a GP F2F appointment, have no continuity provided and worst of all.....are the reception staff. In 'patient facing' roles, they are rude, abrupt, unsympathetic, unapproachable, harsh and it feels more like dealing with guard dogs. I apologize to ... read more

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Frequently asked questions about Park Lane Surgery

How is Park Lane Surgery rated?

Park Lane Surgery has a 2.9 star rating with 41 reviews. 

When is Park Lane Surgery open?

Park Lane Surgery is closed now. It will open at 8:00 a.m. 

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