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Paper Mart

4.3

About this business

At Paper Mart, we pride ourselves in being the largest discount packaging supply company in the United States; from retail & industrial supplies, to craft & party supplies, to gift wrapping products, we're your one stop shop for wrapping, crafting, event, and industrial needs. Within our 26,000 item online catalog, you will find ribbon, fabrics, boxes, bags, wrapping paper, shipping supplies, and more! We ship all across the U.S. and Canada, and are committed to making sure your order is packaged and ready for shipment as so... read more

Location details

2164 N Batavia St, Orange, CA, 92865, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3741 reviews
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Oralba Valera Smith's profile image
Oralba Valera Smith 
10 years ago

Excellent customer service, quality and timing. I would recommend this company 100% 

Mary Lou Force's profile image
Mary Lou Force 
10 years ago

This might be the coolest place ever!!! I put together a raffle twice a year for our Dachshund Rescue and I was looking for attractive containers for some collectible refrigerator magnets that were donated to us. I found Paper Mart and not only obtained perfect containers, but also ribbon, glue and many other things to help make our next raffle ever better. Anna, my customer service representative, was lovely. She was courteous, helpful, friendly and full of excellent suggestions. The entire transaction was a pleasure. Canno... read more

Cathy Perks's profile image
Cathy Perks 
10 years ago

I love the Girls in the Customer Service Department <3 I had placed an order for cello wrap....well, I ordered to much, not realizing how much was actually on the rolls I had ordered. I talked with JoAnn, Susie and Cynthia. All of these ladies helped me over the phone get ready to return my former purchase,....and order the amount I had really intended to order.. Quick, pleasant and caring service from each on of these Customer Service Specialists! People...Great service is not dead! Paper Mart Leadership.....thank you for h... read more

Beverly Carrino's profile image
Beverly Carrino 
10 years ago

First time ordering with Papermart They made it soooo easy and fun they helped with colors. Ellen was delightful to speak with and helped tremendously. I don't need to go anywhere else to order the things I need. Thank you . 

Diana N Martinez's profile image
Diana N Martinez 
10 years ago

Love it! Great for my Tupperware business! It makes the packaging look nicer! 

Diane Alisa Bacote's profile image
Diane Alisa Bacote 
10 years ago

I purchased some items for my mom's 75th birthday celebration and, the items were delivered to my building but I never received them! I think they were "taken." After contacting fedex and the postal service (to no avail), I called Paper Mart and explained what happened. They were very sympathetic and apologetic (even though it was not their fault) and offered to resend the items to me at no additional charge. They didn't have to do it but, I was so appreciative that they did. The particular items held a significant meaning a... read more

Morgan Coffren Elmer's profile image
Morgan Coffren Elmer 
10 years ago

I placed an order for my wedding a few weeks ago and both products had issued. One was the wrong product and the other was damaged. I emailed them and they wrote back to me once saying I need to provide them with the product #, which I did. Haven't heard from them since. I've emailed, used contact form and tried the live help at least 10 times and nothing. I just wanted the correct and undamaged items. They have the WORSE customer service I've ever dealt with. Never ordering from again, and I suggest others don't either if t... read more

Ron Urcioli's profile image
Ron Urcioli 
10 years ago

i don't think i ever had a problem with any purchase i made with Paper Mart. the boxes i use come super fast and are superior quality. i only wish i was closer to them instead of having them ship my orders. i am thinking about doubling up my orders, we'll see. but i'll never got my shipping from anyone else........thank you, Ron U. Hats Amore-Ezscrubs 

Scott McDonald's profile image
Scott McDonald 
10 years ago

Always had outstanding service. Been with these guys for a few years now and every time it's as easy as an email and the order is sorted. 5 days from America to Australia. You can't beat that service. Cheers guys. Keep it up 

Frequently asked questions about Paper Mart

How is Paper Mart rated?

Paper Mart has a 4.3 star rating with 741 reviews. 

When is Paper Mart open?

Paper Mart is open now. It will close at 6:00 p.m.  

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